Business Support Officer - Children's Payments Team

We Manage Jobs(WMJobs); Metropolitan Borough of Solihull; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A local government organization in Solihull is seeking an enthusiastic Business Support Officer for the Children’s Payments Team. You will provide comprehensive administrative support to social work teams, handling financial transactions and data management. Ideal candidates will possess GCSEs in Maths and English or equivalent qualifications, and experience in office and financial administration. This position offers a competitive salary and flexible working options.

Benefits

Competitive salary

Flexible working options

Access to the Local Government Pension Scheme

Qualifications

• 4 GCSEs including Maths and English or equivalent qualifications.
• Significant experience in office administration is essential.
• Proven experience of financial administration required.

Responsibilities

• Data collection and maintaining information systems.
• Reconciling petty cash and handling cash.
• Handling orders and receipt of goods.
• Arranging travel and processing invoices and payments.

Skills

Excellent communication skills

Ability to work under pressure

Financial administration experience

Office administration experience

Proficient in Microsoft Word

Proficient in Microsoft Excel

Proficient in Microsoft Outlook

Education

4 GCSEs Grade A-C or NVQ level 2 in Business Administration

Job description

Overview

Business Support Officer – Children’s Payments Team

Solihull Children's Services is looking to recruit an enthusiastic and motivated Business Support Officer to join its busy Children’s Payments Team. As a Business Support Officer within the children’s payments team, you will contribute to making a difference to the lives of Children, young people and families of Solihull by providing a comprehensive administrative and payments service to our social work teams, customers and stakeholders. Located in our modern offices at Chelmunds Place, your duties will include data collection, maintaining information systems, reconciling petty cash, handling orders, receipt of goods, cash handling, arranging travel and the processing of invoices and payments.

Responsibilities

• Data collection and maintaining information systems
• Reconciling petty cash and cash handling
• Handling orders and receipt of goods
• Arranging travel and processing invoices and payments

Qualifications

• To be successful in the role you will have either 4 GCSEs Grade A-C (or equivalent) including Maths and English, or an NVQ level 2 in Business Administration, or the ability to demonstrate equivalent numeracy and literacy skills.
• Significant experience of office administration
• Proven experience of financial administration
• Excellent communication skills
• Experience of using a wide range of computer packages including Microsoft Word, Excel and Outlook (or equivalent)
• Experience of working under pressure and to tight deadlines

Working Arrangements and Benefits

In return, we offer the opportunity to develop your experience and skills within a friendly, professional working environment. Solihull also offers employees a competitive salary, a range of flexible working options, attractive staff benefits and access to the Local Government Pension Scheme. Working on a hybrid basis, this role will involve a combination of home and office working to meet business needs.

How to Apply

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact: Wingsze Yip, Business Support Lead, Wingsze.yip at solihull.gov.uk

Important Dates

Closing Date – 9 November 2025
Interview Date – 20 November 2025

Additional notes

Please note we do not accept CVs.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Attachments

Business Support Officer - Childrens Payments Team JDPS.docx