Business Support Officer - CASS & Fostering

inploi; Bury; On-site; GBP 20,000 - 28,000; Part time

Job summary

A public service organization in Bury is seeking a Business Support Officer to provide administrative support to various teams within the Care and Support Service. This part-time role involves organizing tasks, delivering excellent service, and working in a fast-paced environment. The ideal candidate will have strong organizational skills and the capability to work accurately under tight deadlines.

Benefits

Agile working support

Commitment to equality and diversity

Career development opportunities

Qualifications

• Experience in providing high-level administrative support.
• Ability to work under pressure to meet deadlines.
• Capable of managing conflicting tasks and responsibilities.

Responsibilities

• Provide administrative support to front-line teams.
• Re-prioritise tasks as necessary without direct supervision.
• Deliver polite and efficient service to colleagues and service users.

Skills

Organisational skills

Customer service skills

Communication skills

Problem-solving

Proficiency in computer packages

Job description

We have an exciting opportunity within Bury Children’s and Young People Department - Business Support Service, for a Business Support Officer working within the Fostering and Care and Support Service area. The role provide administrative support to the front-line teams based in 3 Knowsley Place, Duke Street, Bury. You will be working as part of a welcoming and supportive team providing Business Support to Personal Advisors and Social Workers within the Care and Support Service, and Supervising Social Workers within the Fostering Service, to ensure the best possible outcomes for children and young people.

The Business Support Officer role required is as follows:

• 1x Part time 29.36hours per week (Monday/Tuesday/Thursday/Friday - 7.24hours per day)

We are looking for an organised, self‑motivated and professional individual who is able to provide a high level of administrative support. You will be working in a rewarding and fast paced environment. You will enjoy working to tight deadlines and a high degree of accuracy is essential.

• You will have exceptional organisational skills in order to work under pressure to complete tasks to potentially conflicting deadlines, without direct line management, re‑prioritising your own work as appropriate or allocating tasks to others.
• You will be capable of resolving problems, using your own initiative to provide practical solutions.
• You will be experienced in using computer packages and be confident in quickly being able to use bespoke software used within different services.
• Excellent communications skills will be required, together with high levels of customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

Please note we are unable to support with sponsorship at this time.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way.

Benefits of working for Bury Council

To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs. We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

Next steps

For an informal chat regarding the role please contact Emma Hardman on 0161 253 7350 or [e-mail].