Business Support Officer-Adult Services(Minute Taker)

Adecco; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Business Support Officer to provide high-quality administrative and support services within Adult Social Care. The role primarily involves minute-taking, task management, and supporting various front line teams. Candidates should have relevant experience in administrative support and strong communication skills. This position offers an opportunity to contribute to the development of service offers in an engaging environment.

Qualifications

• Experience in providing administrative support services.
• Proven ability to manage tasks efficiently.
• Strong communication skills to support various teams.

Responsibilities

• Provide high-quality administrative support to Adult Social Care.
• Manage and prioritise tasks effectively.
• Conduct specialist minute-taking for various service areas.

Skills

Administrative support

Minute-taking

Task management

Communication

Job description

Business Support Officer-Adult Services(Minute Taker)

The primary purpose of this role is to provide a reliable, high quality administrative and support service to Adult Social Care. The key objectives are:

• Contribute to the development of the Business Support Team 'service offer' helping to professionalise and future‑proof administrative and support services by participating in task‑finish working groups.
• Identify any potential issues with administrative processes and escalating to Team Leaders.
• Assess any service complaints received and escalating to a Team Leader where appropriate.
• Promote the "Self Serve" ethos across departments.
• Own and proactively manage and prioritise tasks to a successful conclusion.
• Share learning and best practice with peer groups as appropriate.
• Provide high quality, consistent, efficient and effective support services within agreed timescales.
• Support different front line teams and projects simultaneously.
• Provide high level specialist minute‑taking support to all service areas across Adult Social Care.
• Provide support to specialist areas across the Council which may involve working with partners as detailed in the supplementary tasks document attached.
• Be a nominated "subject matter expert" lead for at least two appropriate corporate functions such as HR, Finance, IT, Complaints etc.
• Compile scheduled and ad‑hoc reports as required.
• Provide diary management and plan and facilitate meetings and events.
• Support teams using a variety of ICT Systems and processes as required by services such as Liquid Logic.
• Undertake any other duties commensurate with the level of responsibility of this post.

Please be aware that this role will be mainly minute taking.

Adecco Group UK & Ireland is an Equal Opportunities Employer.