Business Support Officer - 37 hours per week

BCP Council; Dorchester; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

A local authority in England is seeking a proactive Business Support Officer in Dorchester to provide essential administrative support to Youth Justice Service practitioners. Responsibilities include managing sensitive data, liaising with the Police and Courts, and using business systems for case management. The ideal candidate will thrive in a collaborative team environment and possess strong organisational skills. The role offers flexible working arrangements and opportunities for growth.

Benefits

Flexible working

Wellbeing support

Career progression opportunities

Qualifications

• Eager to learn about the Youth Justice processes.
• Ability to handle sensitive and confidential information.
• Strong organisational skills.

Responsibilities

• Provide essential administrative support to practitioners.
• Manage sensitive data with precision and within deadlines.
• Use specialised business systems for case management.

Skills

Strong attention to detail

Proficiency in Microsoft Office

Collaboration skills

Job description

Pay and Reward Package

From 1 December 2025, our updated Pay and Reward package will take effect, introducing a new approach to recognising and rewarding roles across the Council. The salary for this role will be adjusted to a pay range of £30,024 to £33,143 (pro‑rata for part time). All new starters will begin at the bottom of the pay band, reflecting our commitment to equity across the organisation and aligning with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and the opportunity to be part of a forward‑thinking team.

You can also find out more about the new terms and conditions that we are introducing on our careers site in the 'More than just a job' brochure.

About Us

The Dorset Combined Youth Justice Service (DCYJS) is a statutory partnership between BCP Council, Dorset Council, Dorset Police, National Probation Service Dorset and NHS Dorset Clinical Commissioning Group. DCYJS works with children and young people in the local youth justice system, aiming to help those young people to make positive changes to their lifestyle, keep themselves and others safe, and repair the harm caused to victims.

Join Our Team as a Business Support Officer

We’re seeking a proactive and highly organised Business Support Officer to provide essential administrative support to Youth Justice Service practitioners and operational managers.

Responsibilities

In this role, you’ll work independently with minimal supervision, managing a variety of tasks that require discretion, accuracy, and efficiency. You’ll liaise with the Police and Courts to obtain and record sensitive and confidential information about children involved in the Criminal Justice System—ensuring data is handled with precision and within strict deadlines. You’ll use a range of specialised and standard business systems to support key functions such as data recording, case management, quality assurance, and financial administration. Strong attention to detail and proficiency in Microsoft Office applications are essential.

What We’re Looking For

We’re looking for someone who is eager to learn about all aspects of DCYJS and Youth Justice processes, and who thrives in a collaborative team environment.

Location and Working Arrangements

This position is based in Dorchester (County Hall), with opportunities for home working.

Contact

Please refer to the Job Description for more details about the role. If you would like to know more about the post, please contact: Anna Miles, 01202 123 275, [e-mail]

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world‑renowned coastline, and we offer career‑defining roles that transform and improve services. By working with us, you can help deliver a vision of a thriving, world‑class, prosperous, and inclusive place for generations to come.

Our Benefits

From 1 December 2025, we’re proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to a modern, inclusive, and supportive workplace. Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it’s flexible working, wellbeing support, or opportunities for career progression, the new approach puts people first.

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.