Business support officer

EMPORIUM RESTAURANTS LTD; Uttoxeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality company in Uttoxeter is seeking a senior manager to oversee operations and maintain financial reporting. The role requires a degree in management, strong leadership skills, and a minimum of 10 years of experience. Responsibilities include staff supervision, quality control processes, and oversight of database management and IT infrastructure.

Qualifications

• Minimum of 10 years’ experience in a senior management role.
• Experience in direct staff oversight and board-level reporting.
• Practical experience in database administration for SMEs.

Responsibilities

• Organizing meetings and scheduling appointments.
• Carrying out staff appraisals and measuring performance.
• Developing quality control processes.

Skills

Leadership

Multitasking

Organizational skills

Cost management

Education

Degree in Management or related field

Professional qualifications in cost management

Tools

Database administration

IT infrastructure management

Job description

Qualifications

• Degree in Management or related field
• Professional qualifications in cost management and UK business and labour laws
• Minimum of 10 years’ experience in a senior management role, including direct staff oversight and board-level reporting
• Strong leadership, organizational, and multitasking abilities
• Practical experience in database administration and IT infrastructure for SMEs
• Willingness to relocate to Uttoxeter, Staffordshire on short notice

Main Duties and Responsibilities

• Organizing meetings, scheduling appointments, supervising and monitoring the work of staff
• Carrying out staff appraisals and measuring performance to ensure the organization maintains low labour turnover and high staff satisfaction
• Developing quality control processes by bridging gaps in existing food hygiene, stock management, asset management, and CRM systems
• Maintaining the stock and asset register, along with preparing forecasted and budgeted financial reports to reflect the organization’s future financial outlook
• Preparing all cost and finance reports based on reconciliations and system-generated data for management review
• Dealing with correspondence from government and non-governmental organizations, food hygiene standard agencies, and health and safety authorities
• Performing with full access to and oversight of the organization’s total IT infrastructure as the system and database administrator