Business Support Officer

inploi; Trafford; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A local government organization in Trafford is seeking a Business Support Officer to support outcomes for children with Special Educational Needs. The ideal candidate will have strong administrative skills, a commitment to professional development, and experience in a large organization. This role offers flexible working options, contributing to a positive workplace culture.

Benefits

Personal and professional development opportunities

Flexible workplace

Living Wage Employer

Qualifications

• At least one year’s experience in a large organisation.
• Ability to manage correspondence.
• Experience supporting financial and administrative processes.

Responsibilities

• Support the EHC Team to meet its statutory duties.
• Assist the Senior Business Support Officer in efficient business support.
• Collaborate with stakeholders to meet service needs.

Skills

Strong administrative experience

Proficient in Microsoft Office

Excellent communication skills

Problem-solving abilities

Customer-focused approach

Education

Qualifications equivalent to NVQ Level 2

GCSEs in Maths and English

Job description

Job Title

Business Support Officer

Location

Sale Waterside, Waterside Plaza, Sale, M33 7ZF

Salary range

Band 3 (£25,989 - £28,142)

Working Pattern

Full time

Working hours

36.25 hours per week

We will offer flexibility where we can. Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

Contract type

Temporary (until 16 July 2026)

Application deadline

24 November 2025

Interview date

w/c 08 December 2025

Interview type

In person

About the Role

Working as part of a busy team who are committed to improving outcomes for children and young people with Special Educational Needs (SEND), you will be central in supporting the EHC Team to meet its statutory duties. You will assist the Senior Business Support Officer in providing an efficient business support function and work collaboratively with colleagues, young people and families within Trafford, and other stakeholders to meet service needs as part of the EHC Team.

About you

We are seeking a highly organised and motivated individual with strong administrative experience to join our team. The ideal candidate will hold qualifications equivalent to NVQ Level 2 and GCSEs in Maths and English and demonstrate a commitment to ongoing professional development. With at least one year’s experience in a large organisation, you will be confident using Microsoft Office, managing correspondence, and supporting financial and administrative processes. You’ll be a proactive team player with excellent communication skills, able to prioritise tasks, solve problems efficiently, and deliver high-quality work independently. A customer‑focused approach and the ability to share knowledge and support colleagues are essential.

About us

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Our vision

Trafford where all our residents, businesses and communities thrive.

Additional Information

Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application.

Contact Details

Cristina Leonte‑Racu, Senior Business Support Officer

Cristina.Leonte‑[e-mail]

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people‑centred and values‑based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford – Benefits | www.inploi.com (greater.jobs)

Other Relevant Information

Greater Manchester Continuous Service Commitment - www.inploi.com

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link: Employers' right to work checklist - GOV.UK. Please note we are not a licensed sponsor and we won’t be able to support with your work visa.

Privacy Notice – The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)