Business Support Officer

Service Care Solutions; Totnes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector agency in Totnes is looking for a full-time Business Support Officer to join their Parking and Community Services Team. In this role, you will manage incoming work requests, provide administrative support, and respond to customer enquiries. The ideal candidate should have experience within a local authority and strong IT skills. The position offers £16 per hour Umbrella LTD Inside IR35, and is on a temporary basis.

Benefits

£250 referral bonus upon successful application of referred candidates

Qualifications

• Good standard of general education including GCSEs (grade C/4 or above) in English and Maths.
• Strong IT literacy, particularly with Microsoft Excel and Word.

Responsibilities

• Managing and responding to incoming work requests and allocating to the Parking team.
• Providing administrative support to the Community Services team and lone workers.
• Responding to customer enquiries across multiple communication channels.
• Supporting parking enforcement processes, including correspondence and case tracking.
• Producing reports and maintaining accurate records.

Skills

Strong IT literacy

Excellent written and verbal communication skills

Strong organisational skills

Attention to detail

Ability to manage workload effectively

Experience working within the public sector

Education

Good standard of general education including GCSEs in English and Maths

Tools

Microsoft Excel

Microsoft Word

Job description

A client within the Public Sector based in Devon is currently recruiting for a Business Support Officer to join their Parking and Community Services Team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority business support or administration environment.

The Role

• Managing and responding to incoming work requests and allocating to the Parking team.
• Providing administrative support to the Community Services team and lone workers.
• Responding to customer enquiries across multiple communication channels.
• Supporting parking enforcement processes, including correspondence, case tracking, and reporting.
• Producing reports, minutes, and maintaining accurate records.
• Identifying opportunities to streamline administrative processes and improve efficiency.

The client is looking to move quickly with this role and as such are offering £16 per hour Umbrella LTD Inside IR35 (approx. £13.50 per hour PAYE).

The Candidate

To be considered for this role you will require:

• Good standard of general education including GCSEs (grade C/4 or above) in English and Maths.
• Strong IT literacy, particularly with Microsoft Excel and Word.
• Previous experience in a business support or administrative role.

The below skills would be beneficial for the role:

• Excellent written and verbal communication skills.
• Strong organisational skills with attention to detail.
• Ability to manage workload effectively, prioritising tasks to meet deadlines.
• Experience working within the public sector or a local authority.

How to Apply

If this sounds of interest, please email a copy of your up-to-date CV to (url removed) or call Megan at Service Care Solutions on (phone number removed)to discuss upcoming opportunities in more detail.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.