Business Support Officer

Compass Community; Syston; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

MediCash dental/optical cashback

REACH awards (up to £150/month)

Service awards at 2, 5, 10 years + £££

25 days annual leave (28 after 4 years

Birthday and wellbeing days

Life Assurance

Salary sacrifice schemes

Management Training programme

Job summary

Compass Community is seeking an enthusiastic administrator to join our team in the Syston area. You will support fostering, residential and education services, handling correspondence, coordinating meetings, and maintaining accurate records.

The role requires strong verbal and written communication, proficiency in Word and Excel, and a willingness to travel within the region for training and meetings. Previous administrative experience is preferred and you will work from the Syston office.

Qualifications

• Administrative experience preferred.
• Willingness to understand safeguarding issues.
• Willingness to travel within your region for training/meetings.

Responsibilities

• Support the organisation in ensuring services are run in line with Government legislation and standards.
• Represent Compass Fostering Vision and Values while providing a comprehensive administration service.
• Understand fostering regulations, child care law and safeguarding issues.
• Demonstrate excellent verbal and written communication skills as a strong team player.
• Attend meetings and ensure accurate minutes/notes are produced.
• Answer incoming telephone calls professionally and courteously.
• Proficient in Microsoft Word and Excel; learn the in-house databases.
• Manage workload under pressure and prioritise effectively.

Skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Team player

Prioritisation

Organisational skills

In-house databases

Tools

In-house databases

Job description

Are you a Life Changer? Do you want to lean in and transform the life of a child?
Compass Community puts children first through our therapeutic, innovative approach.Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fixing what needs fixing, together.
This is the work. And we’d like you to be part of it.
We are looking for an enthusiastic and passionate person to join our successful team that is reflective and creative in practice. Working collaboratively with all stakeholders you will strive to ensure that the children and young people in our care reach their full potential.
You will work from our Syston office; however, you may be required to travel in your role to support the business within your region, which can be for a variety of reasons including office cover, training and meetings.
We are looking for a committed member of the team who would like to work within a children’s service offering fostering, residential and education services to children and young people.

You Will

• Support the organisation in ensuring that the service is run in line with the Government Legislation, Regulations and Standards, together with the Inspecting Body.
• Represent Compass Fostering Vision and Values, whilst developing and providing a comprehensive and flexible administration service to all stakeholders.
• Have a willingness to understand fostering regulations, child care law and safeguarding issues.
• Be a strong team player and be able to demonstrate excellent verbal and written communication skills.
• Attend meetings as required and ensure accurate minutes/notes are produced.
• Be able to answer incoming telephone calls in a professional and friendly manner.
• Be proficient in using Microsoft Word and Excel and have a willingness to learn the use of our in-house databases.
• Have an ability to work under pressure and priorities your workload whilst remaining calm and professional.

Previous administrative experience is preferred for this role.

What We Can Offer You

• Cashback for various medical appointments & treatments including optical and dental with MediCash.
• Win up to £150 per month in our REACH awards.
• Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice.
• 25 days annual leave, rising to 28 days within 4 years, plus all bank holidays.
• Additional 2.5 days each year for your birthday, a health and wellbeing day and a half day festive shopping day.
• Life Assurance Scheme.
• Salary sacrifice schemes, including childcare vouchers, technology and cycle to work.
• Clear progression pathways with our Management Training programme.

The recruitment process aims to create and maintain a safe workforce and contains robust vetting procedures. The successful applicants will be appointed subject to satisfactory references.

Compass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. As we continue to grow, we know that we must have the most talented employees with diverse backgrounds, cultures, perspectives, and experiences to support our children and young people.

About Us

Not Specified