Business Support Officer

Babergh District Council and Mid Suffolk District Council; Stowmarket; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A local government authority in Stowmarket is seeking a Business Support Officer. The role involves providing administrative support, coordinating schedules, and maintaining accurate records. Candidates should possess strong attention to detail and communication skills, along with proficiency in Microsoft Office. The position offers a permanent contract with flexible working arrangements, competitive pay, and various employee benefits.

Benefits

Generous leave entitlement

Competitive pension scheme

Wellbeing support programs

Private health care options

Paid volunteering days

Flexible working arrangements

Learning and development opportunities

Qualifications

• Flexible team player with the ability to multi-task and work at pace.
• Experience in using Microsoft Office applications is essential.
• Regular presence at depots in Stowmarket and Sudbury is required.

Responsibilities

• Provide high-level business support to the Public Realm Officer and Operational Teams.
• Coordinate and update routine schedules for the team.
• Complete requisitions via the finance system.

Skills

Attention to detail

Excellent communication skills

Experience with Microsoft Office

Working with spreadsheets

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Overview

Babergh and Mid Suffolk District Councils

Address: Creeting Road Depot, Stowmarket, Suffolk IP14 5AT

Salary: £27,694 - £31,022 per annum (pro rata for part time)

Hours: Full Time, 37 hours per week

Contract: Permanent

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our Team

We are looking for a Business Support Officer (Admin and Technical Support Officer) to join our Support team in Public Realm.

If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

This is predominantly a support role for the Public Realm Officer and Operational Teams, providing high level business support to ensure that high quality services are provided to the community.

In this varied and busy role, you will be supporting the team with:

• coordinating and updating routine schedules
• updating our website
• keeping accurate records of training, uniform and PPE
• monitoring hire of land and events
• coordinating volunteer schemes
• completing requisitions via the finance system
• general business support duties

About you

We are looking for a flexible team player who is able to multi-task and work at pace. Attention to detail will be key and there is a need for experience in using Microsoft Office including Word, Outlook and Excel. Experience of working with spreadsheets and stock control would be an advantage. You will have excellent communication skills, both written and verbal.

A regular presence at our depots (Stowmarket and Sudbury) is a key requirement for this support role, therefore a driving licence and access to a vehicle is important.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit, and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 Conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Employee Benefits

We offer a comprehensive benefits package, including:

• generous leave entitlement (26 days a year, rising to 31 after 5 years)
• competitive local government pension scheme
• wellbeing support and employee assistance programs
• private health care options
• electric vehicle salary sacrifice scheme
• paid volunteering days
• flexible and hybrid working arrangements (Business needs permitting)
• great learning and development opportunities

For more information, visit our Employee Benefits page.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

To find out more

If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact Jade Yeo by either calling 01449 724667 or emailing [e-mail].

Please read the Job Description and Person Specification (pdf) and Addendum (pdf) before applying for this job opportunity.

Closing date: 5pm, 11 November 2025.

Interview date: 18 November 2025.

How to apply

Please ensure:

• your application form is fully completed, including employment and education history
• your supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.