Business Support Officer

MBDA; Stevenage; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Company bonus: Up to £2,500

Pension: up to 14% contribution

Overtime: paid overtime

Flexi Leave: up to 15 days

Enhanced parental leave

Site facilities: subsidised meals & 0)

Healthcare cash plan

Job summary

MBDA in Stevenage is seeking a Business Support Officer for a 12-month fixed term contract. The role focuses on providing comprehensive administrative support to the Business Unit, managing diaries, travel and expenses, and coordinating meetings and events in a hybrid working environment.

You will work from the Stevenage site 2–3 days a week and may travel to other MBDA sites as needed. A professional, proactive and detail‑oriented mindset is essential for success in this role.

Qualifications

• Experience in a similar Business Admin Support role; able to manage complex diaries and travel arrangements.
• Strong organizational, communication and attention to detail.
• Resilience and proactive approach to improving working practices.
• Ability to multi-task, prioritise and work with colleagues.
• Enthusiastic team player with a professional demeanour.
• Willingness to learn and develop into knowledge point of contact.

Responsibilities

• Based in Stevenage with occasional travel to other sites.
• Provide proactive administrative support to the Business Unit.
• Manage extensive diary and travel arrangements (international and domestic).
• Process detailed expenses and organise meetings, events and training days.
• Utilise MS Office and MBDA tools; support email inboxes and invoicing.

Skills

Diary management

Meetings scheduling

Travel arrangements

Expense processing

MS Office

Stakeholder liaison

Tools

MBDA tools

Office suite

Job description

The UK Support Function pride ourselves on high levels of team spirit and provide an inclusive environment, where our teams can develop and grow within a supportive working culture.

Job Title

Business Support Officer - 12 months Fixed Term Contract

Salary

Circa £28,000, depending on experience + bonus and benefits

Dynamic (hybrid) working

2-3 days per week on-site due to workload classification

Security Clearance

British Citizen or a Dual UK national with British citizenship

Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave: Up to 15 additional days
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more...
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more

The opportunity

We have an exciting opportunity for a passionate individual to become a valued member of our dynamic team within the UK Support Function (UKSF).

As a Business Support Officer (BSO) you will provide administrative and operational support to a Business Unit as detailed below.

Role duties will vary dependent on the Business Unit, but may include

• Based in our Stevenage office, however, flexibility to travel to other sites may occasionally be required
• Provide pro-active, accurate and comprehensive administrative support to the Business Unit
• Extensive complex diary management
• Extensive complex travel arrangements, both international and domestic
• Process detailed expenses
• Organise meetings, events, workshops and training days, participating when required and taking and managing actions
• Proficient in utilising MS Office applications and understanding and utilising MBDA tools and systems
• Participation in UKSF initiatives and personal development initiatives
• Support shared email generic inboxes
• GIFTS & Hospitality support (utilisation of the G&H tool)
• Donations & Sponsorship support
• Invoicing and PO support, managing this process and processing requisitions, keeping trackers up to date
• Communication & engagement activities (Intranet updates, communications flow down)
• It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team
• A high level of stakeholder engagement, various coordination and managing/building relationships within the team and across the business
• These tasks may be varied and ad-hoc in scope

What we're looking for from you

• Experience in a similar Business Admin Support role; managing complex diaries, organising meetings, events, travel arrangements and expenses
• Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role
• Someone who is forward thinking, who looks to improve efficiencies in working practices and processes
• Ability to prioritise, be adaptable, accessible, multi-task and manage your own workload effectively
• Someone who is an enthusiastic team player
• Willingness to learn and extend the role above and beyond the job description taking on enhanced activities
• To develop to become the knowledge point of contact within the team
• A professional demeanour in all situations and be able to withhold confidential information and exhibit high levels of integrity

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more...

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

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