Business Support Officer

justteachers Ltd; Salford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading education recruitment agency in Salford is seeking a Business Support Person. This temporary role focuses on customer service and administrative tasks. The ideal candidate is organised, detail-oriented, and possesses strong communication skills. This position offers flexible shifts and opportunities for permanent employment, along with staff well-being benefits.

Benefits

Flexible shifts available

Immediate start

Opportunities for permanent employment

Weekly extended 'Well-being' lunch

Comprehensive training and support

Staff well-being programme

Qualifications

• Experience in an office administrative role or providing sales support.
• Comfortable spending time on the telephone.
• Good organisational and administrative skills.

Responsibilities

• Answer and direct phone calls.
• Process documentation accurately and efficiently.
• Handle customer queries over the telephone.

Skills

Organised

Detail-oriented

Confident communication

Customer service

Tools

MS Word

PowerPoint

Excel

Job description

Are you looking for a rewarding role where your attention to detail and customer service skills can make a real impact? We're seeking a Business Support Person to join our team in central Manchester. This is a temporary role with an immediate start, and for those seeking long‑term opportunities, a permanent position may be available. Why Join Us? Justteachers is one of the UK's leading education recruitment agencies, supplying skilled teachers and support staff, including SEND and SEMH specialists, to schools, colleges, and nurseries. We're proud to be recognised as one of the UK's Best Workplaces in 2024 and 2025 in the Medium Organisation category. Our team is passionate about education and our community, and we're proud to support schools in every way we can.

Responsibilities

• Answering and directing phone calls
• Processing documentation accurately and efficiently
• Handling customer queries over the telephone
• Supporting business operations, including checking candidate availability, offering roles and other telephone activities directed by the management team

Qualifications

• Organised, detail‑oriented, and confident in communicating with internal and external stakeholders and comfortable spending time on the telephone.
• Have experience in an office administrative role or providing sales support.
• Be proficient with administrative software (MS Word, PowerPoint, Excel).
• Be confident with numbers.
• Demonstrate a strong sense of customer service.
• Possess good organisational and administrative skills.
• Be able to create and modify marketing materials for clients, such as CVs and Mailers.
• Work effectively to deadlines through good workload management.
• Maintain high levels of accuracy and attention to detail.

Benefits

• Flexible shifts available: 7:00am – 4:00pm or 8:30am – 5:00pm
• Immediate start
• Opportunities for permanent employment
• Weekly extended 'Well‑being' lunch to go to the gym, complete your weekly food shop, or just relax
• Comprehensive training and support
• Staff well‑being programme