Business Support Officer

inploi; Salford; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A local council authority in Salford is seeking a part-time Business Support Officer to assist integrated social work teams. The successful candidate will manage their workload while supporting social workers, ensuring effective minute-taking and maintaining positive team relationships. Candidates should have strong organizational skills and an understanding of data protection principles. This role offers the chance to contribute to a meaningful purpose within the community.

Qualifications

• Experience of taking minutes to produce an accurate account of meetings.
• Understanding of positive team working and developing relationships.
• Excellent organizational skills to meet tight deadlines.

Responsibilities

• Manage workload and support the team with administrative tasks.
• Update the client database system and ensure confidentiality.
• Work autonomously across teams to deliver excellent customer service.

Skills

Minute-taking skills

Organizational skills

Customer service

Team working

Data protection knowledge

Job description

1 x Vacancy: Business Support Officer Post Part Time 21 Hours

Teams: Integrated Social Work Teams Unity House/Hybrid Working

An opportunity for Business Support Officer has become available within the above team supporting the work of Social Workers within the Safeguarding Cluster. Core business hours for the teams are 08:30 16:30. Monday Wednesday and Friday.

This is a busy role and there is an expectation that the post holder is able to manage their own workload and yet work as part of a team, to ensure all the responsibilities of supporting the teams are considered and acted upon within agreed timescales.

The successful candidate will have good minute‑taking skills, (however training will also be given) together with a proven administrative background.

Candidates must be able to demonstrate how they meet the following key factors for the post in order to be shortlisted for interview. The key factors are:

• Experience of taking minutes to produce an accurate account of the meeting.
• Possess a good understanding of the concept of positive team working and able to develop and maintain positive working relationships with the teams and partner organisations.
• Possess excellent organisational skills in order to meet tight deadlines.
• To work autonomously across teams and deliver excellent customer service demonstrating flexibility.
• To ensure the client database system (Liquid Logic) is updated as required and all information is validated, and confidentiality is adhered to.
• To have an understanding of the data protection principles and how to apply these principles within work and when handling personal or sensitive data.
• Ability to work as part of a team and to work across Children’s Services Admin.

Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.

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Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex‑military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please click here.

Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .

Supporting Documents

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