Business Support Officer

Essential Employment; Metropolitan Borough of Solihull; On-site; GBP 27,000; Full time

Job summary

A leading employment agency in Solihull is seeking a full-time Business Support Officer on a temporary contract. The role includes various administrative tasks, reception duties, and liaising with external agencies. Ideal candidates should possess strong organizational skills and be able to prioritize workload. If interested, please apply with your CV via email or their website.

Responsibilities

• Ensure the provision of the reception service, by email or by telephone.
• Resolving problems as they arise.
• Maintaining and updating computer records for various divisional functions.
• Liaison with external agencies.
• Ensure the maintenance of administrative/financial records.
• Undertake team briefings as necessary.
• Ensure hospitality for visitors and meeting room preparation.
• Arrange divisional meetings and take minutes.
• Attend EHCP panels and update systems.
• Act on emails received in the Tribunals and Mediations inbox.
• Order and maintain a range of supplies.
• Process letters, book meetings, and distribute post.
• Continue to develop own skills by attending training courses.
• Liaise with parents/carers, schools, outside agencies, and the general public.
• Organize and prioritize own workload to meet deadlines.
• Comply with the Support Staff Handbook.
• Follow instructions of the Business Manager or line manager.

Job description

Business Support Officer needed in Solihull, £13.90ph

PAYE - Reference: 463475

6monthplacement

5daysperweekintheoffice

RolesandResponsibilities

ThislistindicatesthescopeofresponsibilitiesforBusinessSupportOfficerswithintheteam.Eachbusinesssupportofficerwithintheteamwilldoanumberofthetaskslistedandtasksmaychangeovertime.

Administrative

• Ensuretheprovisionofthereceptionservice,byemailorbytelephone.
• Resolvingproblemsastheyarise.
• Maintainingandupdatingcomputerrecordsforavarietyofdivisionalfunctionsincludingpupil/childdatabaserecords.
• Liaisonwithexternalagencies.
• Ensurethemaintenanceofadministrative/financialrecordssupportforthebusinessfunctionoftheBusinessSupportTeam.
• Undertaketeambriefingsasnecessary.
• Ensuretheprovisionofthehospitalityforvisitorsandmeetingroompreparation.
• Arrangingdivisionalmeetings,distributingmeetingpapers,attendingdivisionalmeetings,takinganddistributingminutes.
• ToattendEHCPpanels,takenotes,updatesystemsandsendoutresultingletters.
• ToactonemailsreceivedintheTribunalsandMediationsinboxandarrangedatesforMediations.
• Responsibilityfororderingandmaintenanceofawiderangeofsuppliesandstocks-Contactandliaisewithsuppliersandproviders.
• Generaladministrativedutiesincludingprocessingofletters,bookingmeetingsandmeetingrooms,filinganddistributingpost.
• Tocontinuetodevelopyourownskillsbyattendingtrainingcoursesasdeemednecessary.
• Liaisewithparents/carers,schools,outsideagenciesandthegeneralpublic.
• Tobeabletoorganiseandprioritiseownworkloadensuringthatalldeadlinesaremet.
• EnsurethatyoucomplywiththetermsandconditionsoftheSupportStaffHandbook.
• TofollowtheinstructionsoftheBusinessManagerorlinemanagerandalsotobeabletoworkunderowninitiative.
• Itisexpectedthatyouwillprovideadministrative/financialandsupervisorysupportthatiscommensuratetotherolebeingundertaken

Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.