Business Support Officer

Star Academies; Lancashire; On-site; GBP 21,000 - 26,000; Full time

Job summary

Star Academies is seeking a talented administrator to join The Valley Leadership Academy's business support team in Bacup. You will provide exceptional support to pupils, teachers and stakeholders, delivering a high standard of administrative service and customer care.

The role requires strong organisation, the ability to work under pressure and proficient use of MS Office. You will build positive relationships across the school and wider Star community, contributing to an outstanding learning

Qualifications

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of working in an administrative setting.
• The ability to use MS Office software packages (Word, Excel and Outlook) and databases.

Responsibilities

• Provide exceptional business support to pupils, teachers and stakeholders.
• Maintain accurate records and assist with administrative tasks under pressure.

Skills

Customer service

Organisational skills

Relationship building

Deadline management

Education

GCSEs including English and Maths

Tools

MS Word

MS Excel

MS Outlook

Data entry

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About The Valley Leadership Academy

is a secondary school for 11 to 16-year-olds in Bacup. We joined Star Academies in 2019 and, like all Star schools, we have a leadership specialism.

When inspected by Ofsted under the new framework and ‘report card’ grading system in April 2026, the school secured its best-ever outcomes. We achieved ‘Expected standard’ in three areas and ‘Needs attention’ in the remaining three areas, reflecting the significant progress made since the previous inspection.

We are a rapidly improving school with high ambitions and expectations for all our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of working in an administrative setting.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

About Star Academies

is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, . With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.