Business Support Officer

Essential Employment; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a full-time Business Support Officer in Kingston upon Thames. The role involves processing planning applications, handling inquiries, and performing administrative tasks. Strong interpersonal, organizational, and communication skills are essential. Candidates should have an understanding of the planning application process. Temporary contract offered.

Qualifications

• Good interpersonal skills to liaise with public and organizations.
• Understanding of planning application terminology is preferable.
• Strong organizational and communication skills.

Responsibilities

• Process planning applications and associated admin duties.
• Check planning applications for validity.
• Prepare and upload application documentation to the system.
• Send out statutory notification letters.
• Notify agents/applicants of invalidity reasons.
• Handle inbound enquiries and provide customer advice.

Skills

Interpersonal skills

Strong verbal and written communication

Organizational skills

IT skills

Ability to handle competing workloads

Job description

Business Support Officer needed in Kingston upon Thames, £15.68ph PAYE – Reference: RQ1630700

• to process planning applications and carry out all associated admin duties
• to check planning applications for validity based on both national and local validation requirements
• prepare and upload application documentation to Document Management System
• prepare and send out statutory notification letters
• to have good interpersonal skills and the ability and initiative to liaise and negotiate with the public, external agents and organisations, Council members and other Council departments;
• Strong verbal written and presentation skills;
• to handle a diverse and competing workload and work to tight deadlines;
• to notify agents/applicants of reasons for invalidity of planning applications where applicable;
• dealing with inbound enquiries and providing advice to customers;
• an understanding of the terminology and planning application process would be preferable;
• good organisational, communication and IT skills will be required, including prioritising and allocating work to meet deadlines.

This is a full time role on a Temporary contact basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.