Business Support Officer

Barking & Dagenham Council; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Barking & Dagenham Council is seeking a detail-oriented administrator to create and manage spreadsheets, take minutes, and liaise with the Advisory Teacher for Early Years and Inclusion.

You will handle telephone and email enquiries from nursery SENCOs and practitioners about SEND, and signpost to the appropriate services. A DBS check is required. We offer a dedicated inclusion team, training opportunities, and flexible working to support staff.

Qualifications

• Extremely effective written and verbal communication skills.
• Proven knowledge of Early Years SEND processes in LBBD.
• Understanding of GDPR and safeguarding procedures.
• Ability to signpost to appropriate services.

Responsibilities

• Create and manage spreadsheets.
• Take minutes.
• Liaise with Advisory Teacher for Early Years and Inclusion and other professionals.
• Handle telephone and email enquiries from nursery SENCOs and practitioners about SEND.
• Signpost to appropriate services.

Skills

Communication skills

Independent working

Early Years SEND processes

GDPR & safeguarding

Job description

The role involves creating and managing spreadsheets, minute taking, liaising closely with the Advisory Teacher for Early Years and Inclusion and other professionals. Part of the role will also include taking telephone and email enquiries from nursery SENCOs and nursery practitioners regarding SEND issues. You must be able to signpost to the appropriate services.

We are a dedicated inclusion team, working to ensure the best outcomes for children with additional needs. We foster the culture of inclusion. We offer a competitive pay package and training opportunities for the right person. Special requirements for this post Applicants will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check prior to employment. About you

• You will need to have extremely effective communication skills, both written and verbal. You will be required to work independently and work under your initiative, where appropriate.


• You need proven knowledge and experience of the Early Years SEND processes in LBBD, including referrals and EHCP requests.


• You will also need an excellent awareness of GDPR and safeguarding procedures.


• Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you'll find active communities and a place that consistently punches above its weight. The borough is changing - and changing for the better. And It Starts Here. Yes, the borough has its challenges. But it's on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes. We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We're even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity. Over the past few years, we've been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we're focused on what matters most to local people. We're creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger. #ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what's best for the future of Barking and Dagenham. As an Investors in People Gold Award employer, we're serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.