Business Support Officer

NHS; Croydon; On-site; GBP 35,000 - 44,000; Full time

Job summary

A public health service provider in Croydon is hiring a Business Support Officer for an 8-month fixed term role. The successful candidate will manage administrative and secretarial tasks under the Medical Director’s guidance. Strong Microsoft Office skills and a degree are essential. This role also supports critical projects within the medical portfolio. Competitive salary from £35,763 to £43,466 annually, with flexible working options.

Qualifications

• Evidence of working with data to analyse patterns or trends.
• Proven experience of producing reports, presentations, letters and other documents to a very high standard.
• Use of a range of IT applications to create reports and maintain project information systems.

Responsibilities

• Provide comprehensive administrative and secretarial support for delegated clinical and non-clinical work streams.
• Establish and accurately maintain information systems.
• Support the delivery of Trust-wide mortality review and learning from deaths.

Skills

Working with data to analyse patterns or trends

Producing reports and presentations

Using IT applications for project information systems

Proficiency in Microsoft Office

Education

Degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Job Summary

Business Support Officer

Full Time - Fixed Term 8 Months

The Business Support Officer will work under the supervision and guidance of the Medical Director’s Business Manager to support the delivery of the MD Office portfolio of work. The role requires thorough and robust administrative and secretarial support across clinical and non‑clinical workstreams and projects within the Executive Medical Directors portfolio. Key responsibilities include diary and email management, coordinating and servicing meetings, taking calls, passing on accurate messages promptly and maintaining appropriate information systems. The post is part of a multi‑skilled team and may entail cross‑cover within the Medical Directorate function. The role will be undertaken at a high level of competence in Microsoft Office, strong communication skills and organisational abilities. This is initially a fixed‑term position with the potential for permanent placement.

Main Duties of the Job

• Provide comprehensive administrative and secretarial support for delegated clinical and non‑clinical work streams and projects within the Executive Medical Directors portfolio.
• Establish and accurately maintain information systems.
• Support the delivery of Trust‑wide mortality review and learning from deaths national framework.

About Us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital. CUH offers more than 100 specialist services, houses the borough’s only Emergency Department and 24/7 maternity services, and includes a labour ward, midwifery‑led birth centre and the Crocus home birthing team. Purley War Memorial Hospital delivers outpatient care, diagnostic services, physiotherapy, ophthalmology and an onsite GP surgery.

Details

Date posted: 31 October 2025

Pay scheme: Agenda for Change

Band: Band 5

Salary: £35,763 to £43,466 a year pro‑rata including HCAS (outer)

Contract: Fixed term

Duration: 8 months

Working pattern: Full‑time, Flexible working

Reference number: 199‑7363291‑FM‑MT‑A

Location: Croydon University Hospital, 530 London Road, Croydon, CR7 7YE

Person Specification

Education – Essential

• Degree or equivalent experience

Education – Desirable

• Evidence of continuous professional development

Skills and Experience – Essential

• Evidence of working with data to analyse patterns or trends
• Proven experience of producing reports, presentations, letters and other documents to a very high standard
• Use of a range of IT applications to create reports and maintain project information systems
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Skills and Experience – Desirable

• Previous experience of working in the NHS
• Understanding of the healthcare environment in both acute and community settings

Communication & Relationship Skills – Essential

• Commitment to partnership working to achieve key targets
• Ability to respect and maintain confidentiality and follow policies and procedures
• Flexible and pragmatic approach to problems
• Team player in a flexible environment
• Effective communication with staff and managers at all levels across the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a disclosure submission to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer Details

Employer name: Croydon Health Services NHS Trust

Address: Croydon University Hospital, 530 London Road, Croydon, CR7 7YE

Employer website: https://www.croydonhealthservices.nhs.uk/recruitment/