Business Support Officer

Inspire Wellbeing; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare support organization is looking for a Business Support Officer in Belfast to provide cross-functional support across finance and reporting. Responsibilities include managing financial tasks, preparing internal reports, and ensuring effective data handling. The ideal candidate should have a Level 3 qualification in Business Administration and experience in administrative roles with strong communication skills. This role offers a chance to enhance operational efficiency within the organization.

Qualifications

• Minimum of 2 years’ experience in an administrative role focused on relationship building.
• Experience dealing with customer and supplier queries.
• Ability to maintain accurate financial/sales records.

Responsibilities

• Support colleagues in recording billable and payable sessions.
• Assist with forecasting and data analysis against budget.
• Prepare internal reports such as activity and strategy reports.

Skills

Flexible

Strong communication skills

Organisational skills

Experience with Microsoft Office

Data analysis

Education

Level 3 qualification in Business Administration or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

The main function of the Business Support Officer role is to provide cross‑functional support across finance, reporting, and supplier support to ensure smooth and efficient business processes. This includes: managing financial tasks like invoicing and budget tracking, preparing performance and financial reports. The role is designed to enhance operational efficiency and support decision‑making through accurate data handling and customer‑focused service.

Responsibilities

• Support and work with colleagues and associates to ensure that all billable & payable sessions have been accurately recorded on the information management system.
• Assist with forecasting and data analysis against budget on a weekly and/or monthly basis as appropriate.
• Assist with the preparation of internal Lena reports (e.g. activity reports and strategy reports) on a monthly, quarterly and annual basis, as appropriate.
• Assist the Clinical Support Officer in ensuring that the client, associate and venue information on the information management system is kept up‑to‑date.
• Act as an invoice Pre‑Authoriser for appropriate cost centres on the Integra finance accounting software package.

Skills and Qualifications

• To be flexible as the role may involve working at various locations.
• A minimum of a Level 3 (or equivalent) qualification in Business Administration or a business related subject.
• Minimum of 2 years’ experience in an administrative role where relationship building was a focus.
• Experience and working knowledge of Microsoft Office, to include Excel, Microsoft Word, PowerPoint and Outlook.
• Strong communication skills and experience of dealing with customer and / supplier queries.
• Experience of maintaining accurate financial / sales records, data analysis and preparation of accurate reports.
• Organisational skills, with the ability to manage and prioritise workload to ensure effective and timely outcomes.