Business Support Officer

Hampshire County Council; Abbots Worthy; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in the UK is looking for a Business Support Officer to conduct research, analyze data, and present insights for service-related projects. The ideal candidate will thrive in a collaborative environment, be skilled in Excel and PowerBI, and contribute to improving the lives of local residents. The role includes a competitive benefits package and the opportunity to work on meaningful projects.

Benefits

Generous annual leave entitlement

Occupational sick pay

Access to the Local Government Pension Scheme

Qualifications

• Proficient in Excel, including the use of pivot tables and formulas.
• Strong verbal and written communication skills.
• Experience in projects and change management.

Responsibilities

• Conduct research and present data to management.
• Maintain key documents and reports.
• Support analysis of services for Older and Younger Adults.

Skills

Research and data analysis

Communication skills

Excel proficiency

PowerBI

Time management

Job description

Joining our Business Development Team, as a Business Support Officer, you'll conduct research and present data, reports, and insights to management in support of service-related digital and HR projects. The information you provide will help inform the analysis of services for Older Adults and Younger Adults within HCC Care and Support Services. What you'll do:

• Undertaking research on subjects relating to the services we offer across Hampshire
• Conduct research on subjects related to the services we offer across Hampshire, including market trends, staffing, and other relevant matters.
• Provide information: Deliver data and insights to support service-related projects and decision-making.
• Keeping key documents and reports updated and functioning, such as staffing levels and hours, staff agency usage, bed capacity, short term service, long stay service,
• Maintain records: Keep key documents and reports up to date.
• Support analysis: Analyse key data across Older Adults and Younger Adults services to inform service improvements.
• Adapt: Deliver high-quality work within deadlines, responding flexibly and swiftly to the demands of a fast-paced environment.
• Collaborate: Work closely with the systems support team and colleagues, sharing information effectively with different audiences., Work in a varied and rewarding role where you'll make a meaningful impact to the lives of our residents by supporting the digital transformation of care services.
• Supportive Environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
  Organised, adaptable, and flexible in responding to changing needs.
• Experience in projects and change management.
• Proficient in Excel, including the use of pivot tables, formulas, and data analysis tools, and PowerBI to create dashboards for reporting and analysis.
• Ability to prioritise work and remain calm under pressure.
• Strong verbal and written communication skills.
• Skilled at tailoring communication to suit different audiences and needs.
• Resilience and confidence when managing competing demands.

Why join us

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Benefits

• A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.