Business Support Manager

Müller UK & Ireland; Skelmersdale; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading dairy business in Skelmersdale is seeking a proactive Business Support Manager to oversee team management and site operations. In this new role, you will drive process improvements, manage third-party contracts, and coordinate hospitality services. The ideal candidate will have strong organizational and leadership skills, with a focus on efficiency. The role offers an annual bonus, health care cash plan, and 25 days leave, providing an excellent opportunity for professional development.

Benefits

Up to 5% annual bonus

Health care cash plan

2 x life assurance

25 days annual leave, plus bank holidays

Access to perkbox

Qualifications

• Proven experience in administration, coordination, or similar support roles.
• Ability to work in a fast-paced environment and drive improvements.

Responsibilities

• Manage and develop the business support team.
• Oversee third-party contracts and invoicing.
• Coordinate hospitality and site inductions for new starters.
• Maintain stock control and ordering of site sundries.
• Act as site communication champion.

Skills

Strong organisational skills

Leadership skills

Ability to influence across teams

Proactive mindset

Job description

Who we are

We're Müller UK & Ireland, a family‑run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD).

Why Müller?

Milk flows through everything at Müller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers.

As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future. We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking – and even enjoy every benefit and bonus to sweeten the deal.

Business Support Manager

Location: Skelmersdale
Hours: 40 hours per week, Monday to Friday
Contract: Permanent

A brand‑new opportunity has been created within our organisation chart! We are looking for a proactive and organised Business Support Manager to join our team at Skelmersdale. This is an exciting chance to shape a new role and make a real impact on how we operate.

About the Role

As Business Support Manager, you will be the driving force behind the processes that keep our site running smoothly. You'll manage and develop a small team, oversee key support services, and ensure everything from supplier contracts to site inductions is delivered efficiently. This role is all about creating value, improving ways of working, and supporting the site to achieve its targets.

What You'll Do

• Manage and develop the business support team.
• Oversee third‑party contracts (cleaning, laundry, gatehouse, gardening) and invoicing.
• Coordinate hospitality and site inductions for new starters.
• Maintain stock control and ordering of site sundries.
• Act as site communication champion and manage key systems (e.g., Q Pulse).
• Drive continuous improvement through Operational Excellence projects.

What We're Looking For

• Strong organisational and leadership skills.
• Ability to influence and collaborate across teams.
• A proactive mindset with a focus on improvement and efficiency.
• Experience in administration, coordination, or similar support roles.

Why Join Us?

This is a brand‑new role, giving you the opportunity to shape how business support operates at Skelmersdale. You'll work in a fast‑paced environment with plenty of scope to make a difference and develop your career. Plus:

• Up to 5% annual bonus
• Health care cash plan
• 2 x life assurance
• 25 days annual leave, plus bank holidays
• Access to perkbox

Contact Details:

F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ