Business Support Co-ordinator

VolkerWessels UK; Worcester; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Private medical care

Pension

Life Assurance

Cycle to Work scheme

Training and development opportunities

Résumé du poste

VolkerLaser in Worcester is seeking a highly organised Business Support Coordinator to join the team at our Worcester Head Office. You will deliver efficient administrative services, maintain records, support project teams and promote effective use of business systems.

The role will cover document control, front-of-house duties, travel bookings, expense processing and reporting. You will collaborate with site operations across the UK to ensure compliance and operational efficiency, with

Qualifications

• Previous experience in a similar admin/coordination role.
• Strong attention to detail and organisational skills.
• Excellent computer literacy (Outlook, Excel, Word).
• Confident on the phone and greeting visitors.
• Ability to prioritise workload and meet deadlines.

Responsabilités

• Maintain document control for non-revisable documents and log all correspondence.
• Process good receipts for office and sites UK-wide.
• Cover reception: answer calls and greet visitors.
• Prepare meeting rooms with required equipment and refreshments.
• Provide holiday/sickness cover for key document-control tasks.
• Process site waste management plans, lessons learned, close calls and NCRs.
• Provide office cover to ensure post is handled correctly.
• Assist with booking hotels, trains and flights.
• Process expenses for operatives and Senior Managers.
• Produce reports as required.
• Input weekly timesheets for operatives.
• Handle ICT requests for equipment.
• Order office sundries and PPE.
• Assist with Sentinel Administration as required.
• Manage meeting room bookings and allocations.
• Process subcontractor payments where required.

Connaissances

Document control

Admin skills

Outlook/Excel/Word

Phone manner

Workload prioritisation

Outils

Workspace/Asite

Description du poste

VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment.

About The Role

VolkerLaser is seeking a highly organised and proactive Business Support Coordinator to join its Team based at its Worcester Head Office. This role is responsible for delivering an efficient and effective administrative service to the business, ensuring that all documentation and administrative processes are managed in line with VolkerLaser's procedures and standards. The successful candidate will play a key role in maintaining accurate records, supporting project teams, and promoting the effective use of business systems to ensure consistency, compliance, and operational efficiency across the organisation.

Key Responsibilities

• Maintain document control processes regarding non- revisable documents, ensuring appropriate capture and storage of soft and hard copy material, particularly to ensure all incoming and outgoing correspondence is logged, scanned and uploaded to Workspace/Asite according to the project protocol
• Good receipts for office and sites across the UK for allocated suppliers
• Cover effective reception service; answering phone calls, greeting visitors etc.
• Prepare meeting rooms for important meetings, ensuring all required equipment/refreshments are available
• Assist the document controller and be able to provide holiday/sickness cover for key doc control task
• Process site waste management plans, lesson learnt, close calls and events, raise NCRs etc on behalf of the site teams
• Provide cover for the office to ensure post is handled correctly
• Assist with booking hotels, trains and flights
• Process expenses as and when required for operatives and Senior Managers where necessary
• Produce reports as and when required
• Input weekly timesheets for operatives
• Handling ICT requests for returning or ordering of equipment
• Ordering of goods i.e. Sundries for office, PPE etc
• Assist with Sentinel Administration where required
• Manage meeting room bookings and allocations
• Process subcontractor payments where required

About You

• Previous experience of working in a similar role
• Has strong admin skills and excellent attention to detail
• Excellent computer literacy (Outlook, Excel, Word)
• Confident answering the phone and comfortable at greeting visitors
• Able to prioritise their workload effectively and work to deadline

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us? VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We Offer a Range Of Benefits, Including

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Option to buy additional annual leave
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Flexible working opportunities
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.