Business Support Assistant

Neway International Ltd; Wrexham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local government council is seeking a proactive Business Support Assistant to join its Children’s Social Care team in Wrexham. The role involves providing high-quality administrative support, managing records, and ensuring smooth departmental operations. Ideal candidates will have 5 GCSEs or equivalent, proficiency in key software, and strong communication skills. This position offers a temporary contract of 12 weeks, with a pay rate of £12.85/hour.

Qualifications

• At least 5 GCSEs, including English & Maths, or equivalent experience.
• Proficient in Word, Excel, PowerPoint and specialist databases.
• Experience in a busy office environment.

Responsibilities

• Act as first point of contact for internal and external enquiries.
• Maintain accurate records and input data into departmental systems.
• Support the development of spreadsheets and databases.
• Prepare documents including letters and reports.
• Handle petty cash and assist with financial processes.

Skills

Strong skills in Word, Excel, PowerPoint, and specialist databases

Excellent organisational and communication skills

Ability to work confidentially and adapt to changing priorities

Education

5 GCSEs (including English & Maths) or equivalent experience

RSA II/III, ECDL or equivalent IT qualification

Job description

Neway is currently looking for a Business Support Assistant to join our client based with Wrexham Council.

Location: Crown Building, 31 Chester Street, Wrexham, LL13 8BG

Employer: Wrexham County Borough Council

Department: Social Care – Children’s Services (Education & Early Intervention)

Hiring Manager: Shaheen Lalloo

Employment Type: Temporary (12 weeks)

Start Date: 17 November 2025

Hours: 37 per week

Rate: PAYE: £12.85/hour Limited/Umbrella: £16.32/hour

About the Role

We’re looking for a proactive and organised Business Support Assistant to join our Children’s Social Care team within the Education & Early Intervention group. Based at the Crown Building in Wrexham, you’ll play a key role in supporting the smooth running of departmental operations through high-quality administrative support.

This is a fantastic opportunity to contribute to vital services that support children and families across the County Borough.

Key Responsibilities

• Act as the first point of contact for internal and external enquiries
• Maintain accurate records and input data into departmental systems
• Support the development of spreadsheets and databases
• Provide reception cover and signpost visitors appropriately
• Manage incoming/outgoing mail and assist with diary coordination
• Prepare documents including letters, reports, and presentations
• Arrange meetings, book travel/accommodation, and take minutes
• Handle petty cash and assist with basic financial processes
• Maintain confidential employee records and uphold data protection standards
• Ensure compliance with corporate policies and procedures

Person Specification

Essential

• 5 GCSEs (including English & Maths) or equivalent experience
• RSA II/III, ECDL or equivalent IT qualification
• Strong skills in Word, Excel, PowerPoint, and specialist databases
• Experience in a busy office environment
• Excellent organisational and communication skills
• Ability to work confidentially and adapt to changing priorities
• Commitment to equality, diversity, and Welsh language and culture

Desirable

• Ability to communicate in Welsh
• Knowledge of the service/function and office procedures
• Experience handling petty cash or financial processes