Business Support Assistant

Pertemps; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

Pertemps recherche un Business Support Assistant pour rejoindre l'équipe des services à l'enfance à Usk, Monmouthshire. Ce rôle implique un soutien administratif essentiel pour les équipes de travail social, avec un salaire compétitif et une ambiance d'équipe soutenante. Les candidats doivent posséder des compétences solides en informatique et des qualifications administratives pour réussir dans cette mission dédiée à améliorer la vie des enfants.

Benefits

Environnement de travail agréable

Formation continue

Soutien dédié à l'intégration

Qualifications

• Expérience administrative récente nécessaire.
• Compétences en prise de minutes et gestion de systèmes.
• Capacité à travailler dans une équipe et à gérer des informations confidentielles.

Responsibilities

• Gérer la correspondance et maintenir les dossiers.
• Supporter la gestion des données et organiser des réunions.
• Traiter les transactions financières et effectuer des audits de fichiers.

Skills

IT Literacy

Communication

Confidentiality

Education

GCSE English and Maths

Tools

Microsoft Office

Job description

Job Advert: Business Support Assistant
Location: Usk, Monmouthshire, NP15 1GA
Salary: £13.69 per hour (PAYE) / £17.41 per hour (Umbrella)
Hours: 29.5 hours per week (Monday–Thursday 09:00–17:00, Friday 09:00–16:30)
Contract: Temporary (Start 14/07/2025, 38 weeks)

Are you a highly organised and IT-savvy individual with a passion for supporting vital services? Network Recruitment Wales is seeking a Business Support Assistant to join a friendly and supportive Children’s Services team in Usk, Monmouthshire. This role offers the chance to make a meaningful difference by providing essential administrative support to social work teams dedicated to improving children’s lives.
What you’ll do:

• Manage incoming/outgoing correspondence (letters, emails, mail merges) and maintain accurate paper/electronic records.
• Handle administrative tasks including photocopying, scanning, printing, room bookings, transport, and hotel arrangements.
• Support data management, including database validation, updating records, and assisting with system transitions (e.g., PLANT database).
• Book meetings, manage diaries, and take minutes, occasionally travelling to meetings within or outside Monmouthshire.
• Process financial transactions (petty cash, invoices, purchase orders) and liaise with suppliers and finance teams.
• Act as the first point of contact for safeguarding referral calls, escalating serious issues to senior managers.
• Conduct file audits to ensure compliance with statutory guidelines and support data quality improvements.
• Assist with HR tasks, recruitment processes, and training new starters on systems like PLANT.
• Build strong relationships with colleagues and external partners, maintaining professionalism and confidentiality.

What we’re looking for:

• Exceptional IT literacy, with proficiency in Microsoft Office and ideally an ECDL or equivalent.
• Recent administrative experience, with desirable skills in minute-taking, diary management, and data/systems management.
• GCSE English and Maths (or equivalent) for literacy and numeracy.
• Strong communication skills, tact, diplomacy, and a commitment to confidentiality.
• A friendly, flexible, and proactive attitude, with the ability to work independently or as part of a team.
• Awareness of safeguarding, health, safety, and data protection practices.
• Willingness to travel occasionally and adapt to flexible working hours as needed.

Requirements:

• Proof of eligibility to work in the UK.
• Two years of professional references/work history.
• On offer acceptance: Confidentiality Agreement and Criminal Convictions Declaration.
• Standard DBS check (Children and Barred List) required due to the role’s exemption from the Rehabilitation of Offenders Act.

Why join us through Network Recruitment Wales?

• Competitive pay: £13.69 per hour (PAYE) or £17.41 per hour (Umbrella).
• Initial 5 weeks office-based in Usk, then hybrid (2–3 days in office per week).
• Join a lovely, supportive team environment dedicated to improving children’s lives.
• Opportunity to develop skills through training and contribute to innovative service improvements.
• Dedicated support from Network Recruitment Wales for a seamless placement experience.

How to apply:
Submit your proof of eligibility to work in the UK and two years of references/work history to Network Recruitment Wales. Early applications are encouraged as interviews will be conducted on a rolling basis.