Business Support Assistant

i-Jobs; Ebbw Vale; On-site; GBP 40,000 - 60,000; Part time

Job summary

A staffing agency is seeking a Business Support Assistant in Ebbw Vale. The role involves managing correspondence, scheduling meetings, and performing various administrative tasks. Candidates should possess strong admin and IT skills, attention to detail, and a flexible attitude. This position offers a pay rate of £13.69 per hour and operates Monday to Friday, 9:00 AM to 5:00 PM.

Qualifications

• Strong recent admin and IT skills are essential.
• Excellent attention to detail is required.
• A first-class phone manner is necessary.

Responsibilities

• Manage incoming and outgoing correspondence efficiently.
• Schedule meetings and send invites and minutes.
• Handle administrative tasks such as photocopying.

Skills

Admin skills

IT skills

Attention to detail

Customer service skills

Flexibility

Job description

Business Support Assistant

Location: County Hall, Usk, NP151GA

Start Date: ASAP

Contract Duration: 5+ Month

Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate: £13.69 per hour

Job Ref: OR17441

Job Responsibilities

• Manage incoming and outgoing correspondence efficiently, including letters, emails, and verbal communications.
• Organize and store information correctly, ensuring proper file management.
• Handle Data Protection Subject Access requests and requests from the Police.
• Perform administrative tasks such as photocopying, scanning, printing, and booking rooms and transport.
• Validate and update databases during system transitions.
• Schedule meetings, manage diaries, and send invites and minutes.
• Maintain supplies and stock control, such as stationery.
• Conduct digital file audits to ensure proper documentation.
• Set up new starter laptops and link phones according to guidelines.
• Record and log equipment and resources as needed.
• Handle petty cash and record transactions following procedures.
• First point of contact for incoming calls, handle safeguarding referrals, and record contacts accurately.
• Build trust through open communication and validate information using appropriate methods.
• Troubleshoot issues and support colleagues in gathering customer feedback.
• Create and maintain children’s records, ensuring compliance with guidelines.
• Support and train colleagues on systems and processes.
• Assist with recruitment, including arranging interviews.
• Support staff development and assist with training.

Person Specifications

Must Have:

• Recent and strong admin and IT skills.
• Excellent attention to detail.
• First-class phone manner and customer service skills.
• Team player with a supportive attitude.
• Can‑do attitude and resilience.
• Flexibility to adapt to changing situations.
• Access to a car and live within a 30‑minute drive of the office.

Nice to Have:

• Experience with systems administration.
• Knowledge of recruitment processes.

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