Business Support Analyst

Investigo; England; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A respected professional services organization is seeking a detail-oriented Business Support Analyst based in London. You will provide operational and analytical support, coordinate meetings, and manage workflow. Ideal candidates will have experience in a structured environment, excellent organizational skills, and a proactive approach to process improvement. This role offers a competitive salary and flexible hybrid working.

Qualifications

• Experience in a structured, professional environment is essential.
• Comfortable supporting senior leaders and handling confidential information.

Responsibilities

• Coordinate divisional meetings and prepare performance reports.
• Monitor workflow and provide insights to stakeholders.
• Support the completion of operational and compliance documentation.

Skills

Experience in an operations, business support, or analytical role

Confident with management information, data, and reporting tools

Excellent organisational and communication skills

Strong attention to detail

Proactive approach to process improvement

Job description

Business Support Analyst – Professional Services - £45k to £50k per annum (3 days a week in Central London)

My client is a respected organisation within the professional services sector and is seeking a detail-oriented and proactive Business Support Analyst. This roles aim is to provide high-quality operational and analytical support to a key business division.

This role sits at the heart of divisional operations where you will be coordinating meetings and reporting cycles, managing management information, and supporting leadership in driving effective workflow and compliance processes.

Summary of the role

• Coordinate divisional meetings and prepare supporting materials, including performance reports and management packs
• Monitor workflow and performance data, providing insights and commentary to divisional heads and senior stakeholders
• Support the completion and maintenance of operational and compliance documentation
• Act as the central liaison between business, operations, and support teams to ensure smooth communication and process handovers
• Provide guidance and training to colleagues on operational processes and best practice
• Oversee key lifecycle administration activities, including onboarding and leaver coordination, working closely with HR, IT, and Facilities
• Contribute to cross-divisional operational forums, sharing updates on performance and initiatives

Your background

• Experience in an operations, business support, or analytical role within a structured, professional environment
• Confident working with management information, data, and reporting tools
• Excellent organisational and communication skills, with the ability to work collaboratively across teams
• Strong attention to detail and a proactive approach to process improvement
• Comfortable supporting senior leaders and handling confidential information with discretion

You will need to be a UK resident

Location

This role will be based in London with flexible hybrid working.

If this role is of interest, please submit your CV as soon as possible or alternatively contact me at [e-mail]