Business Support Administrator - Emergency Duty Team

Northamptonshire Childrens Trust; Northampton; In loco; GBP 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days annual leave

Local Government Pension Scheme + life

Opportunity to purchase up to 25 days

Employee Assistance Programme

Employee discounts

Flexible and family working

Career development

Subsidised town centre parking

Descrizione del lavoro

Northamptonshire Children's Trust is seeking a Business Support Administrator to join the Emergency Duty Team in Northampton. The role provides out-of-hours safeguarding support, reporting to the EDT Team Manager, with standard hours Monday-Thursday 09.00-17.30 and Friday 09.00-17.00, with some flexibility.

You will support social workers with data tasks, rota management in Excel, and general admin while navigating a fast-paced environment; a Police Vetting process is required.

Competenze

• Experience in a Business Support/ Administrative role supporting operational delivery.
• Ability to work in fast changing, dynamic environments.
• Strong, effective communicator with multi-channel experience.
• Excellent IT, numeracy, analytical and attention to detail.
• Role requires Police Vetting and enhanced DBS.

Mansioni

• Support social workers and family support workers to deliver a high‑quality service to children and families.
• Create, update and maintain data and rota using Excel.
• Provide comprehensive administrative support to the Emergency Duty Team.
• Manage competing priorities in a busy, pressurised environment.

Conoscenze

Administrative experience

Data entry

IT skills

Communication

Strumenti

Excel

Descrizione del lavoro

The following content displays a map of the jobs location - Criminal Justice Centre, Brackmills, Northampton

Business Support Administrator - Emergency Duty Team

Job Reference Ref/77/9616

Number of Positions:

1

Contract Type:

Full Time

Salary Range:

Working Hours:

37

Location:

Criminal Justice Centre, Brackmills, Northampton

Closing Date:

16/11/2026

Job Category:

Administration

Organisation:

Northamptonshire Children's Trust

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days,after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development andcareer development opportunities
• Subsidised town centre car parking scheme

About the role

Are you an experienced admin looking for a new challenge in children’s safeguarding?

We have an exciting opportunity within our Emergency Duty Team (EDT) for a Business Support Administrator.

The Emergency Duty Team provide an out of hours service that engages with members of the public, professionals and key partners that support delivering safeguarding when daytime services are closed. Our aim is always to respond with the most effective, joined up actions and make the right decisions for the right families at the right time.

Based at Brackmills with some flexibility to work from home you will be the sole admin within the team reporting to the Team manager of EDT. Normal hours will be Monday to Thursday 09.00-17.30 and Friday 09.00-17.00 but there is flexibility subject to service requirements

What will you be doing?

You will play a key role in supporting our dedicated and passionate social workers and family support workers helping to deliver a high-quality service to children and families across Northamptonshire.

This is a busy and sometimes pressurised environment, so you will need to be comfortable working at pace and managing competing priorities.

No two days will be the same. You will be responsible for creating, updating, and maintaining data and rota using excel, as well as providing comprehensive administrative support to the EDT team.

Due to the nature and location of this role, successful applicants will be required to undergo a Police Vetting process.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

About you

You have experience of working within a Business Support/ Administrative role supporting operational delivery

You have previously worked in fast changing, dynamic environments.

You are a strong, effective communicator experienced in using multiple channels

You have excellent IT, numeracy, analytical, interpretative skills and you pay attention to detail.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check

About us

At Northamptonshire Children’s Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire.

We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged.

We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with anOutstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria.

If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children’s Trust could be the place for you.

Supporting Children – A Career That Matters

Northamptonshire Children's Trust 28 subscribers