Business Support Administrator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Southampton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Southampton is looking for a Business Support Administrator to join their team. This role involves managing electronic records, supporting training events, and monitoring supplies. Ideal candidates will have strong administrative skills and experience in a customer-focused environment. The position offers a salary of £24,937 to £26,598 per year with flexible working arrangements welcomed. Join a supportive team and make a difference in the healthcare sector.

Benefits

Flexible working options

Supportive team environment

Qualifications

• Experience of administrative work is essential.
• Knowledge of maintaining filing systems and collating information is required.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Accurately populate electronic record systems with information.
• Provide support to training events including coordination of diaries.
• Monitor and order supplies as necessary.

Skills

Administrative skills

Time management

Customer service

Data protection knowledge

Education

GCSE English and Maths level 4/C or above

Business and Admin NVQ Level 3 equivalent experience

Tools

Systm One

Microsoft Outlook

Windows based packages

Job description

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Business Support Administrator

The closing date is 28 December 2025

Are you an experienced administrator? Are you looking for a new challenge working with young people and their families? Then look no further!

We are looking for a Children's Business Support Administrator to join our busy fast paced team! This is a rewarding role as part of a large, friendly administration team! There is a wide range of variety within this role, and you will be joining a team who all pull together.

But don't just take our word for it... our team told us their reasons for loving their role and why you will too!

Feeling like I have made a difference, even if it's a very small thing.

The fast-paced, yet friendly and caring environment. The variety of work on a daily basis.

Working with team, helping to shorten waitlists, satisfaction when assessments are completed, providing facts and figures, problem solving.

We have fun in the office, but still get the work done, everyone helps each other, I am kept busy.

It offers flexible working to support those unexpected events that happen to us all.

The work is challenging but rewarding.

If you are looking to be part of a supportive team who work together to help and support other people, then this is the right place to start?

Main duties of the job

• Use & accurately populate the electronic record system (Systm One) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy
• Follow agreed processes for dealing with emails on Outlook, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising.
• Provide support to training events e.g. away days, skill slots etc. involving the coordination of diaries, venue & hospitality booking as appropriate.
• Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary.
• Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested.
• Provide cover & support during times of absence for the core functioning of the admin team.
• Maintain current office policies & procedures, be actively involved in their development.
• Undertake limited supervision of Band 2 or new staff in absence of the Business Support Team Leader & Business Support Team Manager
• Provide admin support to the Business Support Team Leader to set up & review administration systems/processes as deemed appropriate.
• All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• GCSE English and Maths level 4/C or above, or a good standard of general education. RSA 3 Typing or equivalent experience.
• Business and Admin NVQ Level 3 equivalent experience.

Experience

• Experience of administrative work. Knowledge of maintaining filing systems and collating information. Experience of working in a customer-focused environment. Experience of working in a constantly changing environment without direct supervisions. Ability to work as part of a team. Ability to input accurately to electronic information systems. Good time management skills. Self-motivated and organised. Literate and Numerate. Flexible and adaptable to meet competing priorities and changing working practices. Good working knowledge of Windows based packages. Understanding of confidentiality, Date protection and safeguarding. Understanding of infection control procedures. Understanding of personal Health and Safety responsibilities. Is able to work legally in the UK. Is able to work with children and vulnerable adults.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Adelaide Health Centre, Western Community Centre

Contract

Permanent

Working pattern

Full-time

Reference number

348-CFS-9883

Job locations

Adelaide Health Centre, Western Community Centre

£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata