Business Support Administrator

Serco Limited; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider in Portsmouth is seeking a Business Support Administrator to provide key administrative support. The role involves coordinating meetings, supporting management, and maintaining office information. Ideal candidates will have excellent communication skills and the ability to work well both independently and as part of a team. This position is full-time with competitive salary and benefits.

Benefits

Competitive salary

Pension scheme up to 6%

Training and development opportunities

24/7 Employee Assistance Programme

Discounts at various retailers

ShareSave scheme

Paid volunteering day per year

Qualifications

• Administrative experience in an office environment.
• Ability to obtain SC Clearance.
• Front of house experience.

Responsibilities

• Provide administrative support to the Maritime Services capability.
• Support the Engagement and Social Value Manager with necessary tasks.
• Coordinate meetings and events for the Senior Management team.
• Maintain centralised contract and office information.
• Produce MS Office documents and presentations.

Skills

Excellent secretarial and communication skills

Ability to adapt to a changing working environment

Strong time management and organisational skills

Experience working effectively both independently and in a team

Proficient in MS Office

Full Driving License

Job description

Serco Limited

Business Support Administrator, HMNB Portsmouth, PO1 3LT, Permanent, Full time 37.5 hours per week, Mon-Fri, £25,500–£29,500 plus benefits.

Serco Maritime Services have a fantastic opportunity for a Business Support Administrator to join the team based at HMNB Portsmouth.

In this crucial role, you will provide administrative support to the Maritime Services capability specifically based with the central support office. Reporting to the Engagement and Social Value Manager, you will support various stakeholders in the Maritime Services Senior Management Team, playing a key part in ensuring smooth day-to-day operations.

We’re looking for a motivated individual with excellent communication skills, who thrives both in a team and working independently. The ideal candidate is eager to grow through self-development and take on a dynamic role supporting daily business operations.

Main Accountabilities

• Support the Engagement and Social Value Manager with tasks as required including production of communications e.g. newsletters, posters and co-ordinating external events
• Co-Ordination of Senior Management team meetings and events. Monitoring room availability and welcoming visitors.
• Support various meetings which could include compiling meeting packs and agenda, taking and distribution of minutes (internal and external).
• Arranging security passes for visitors, escorting, co-ordination of local Clearances
• Focal point for office infrastructure including reporting building defects, fire log, printer servicing, postage and maintaining general office supplies.
• Maintaining centralised contract information including telephone lists, templates, reporting and general information to the required brand and values.
• Provides general administration support including production of MS Office documents and presentations to the business.
• Other business support duties that are within capabilities as may be required by management from time to time.

What you’ll need to do the job

• Excellent secretarial and communication skills
• Ability to adapt to a changing working environment and role
• Administrative experience working in an office environment
• Proficient in all aspects MS Office
• Experience at being front of house and point of contact
• Currently hold or able to obtain SC Clearance
• Demonstrable strong time management and organisational skills with the ability to meet deadlines
• Demonstrable experience of working effectively both independently and in a team
• Full Driving License

What we offer

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.