Business Support Administrator

Staffordshire County Council; Newborough; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government organization in Newborough seeks a Business and Executive Support professional to ensure high-level support across the council. Responsibilities include servicing meetings, maintaining records, and enhancing process efficiency. Candidates should possess Level 3 in Business Administration and strong communication skills. This role offers a supportive environment with flexible working opportunities.

Benefits

Flexible working

Supportive working environment

Qualifications

• Experience in servicing meetings including note taking.
• Ability to communicate effectively at all levels.
• Commitment to equal opportunities and anti-discriminatory practice.

Responsibilities

• Coordinate agendas and meetings, taking notes and distributing them.
• Input and maintain records in electronic information systems.
• Contribute to developing new processes for efficiency.

Skills

Meeting servicing

Communication skills

Time management

Organizational skills

Listening skills

Education

Level 3 in Business Administration

GCSE English and Math's grade C or 4

Job description

Overview

As part of our busy Business and Executive Support team, you'll play a key role in ensuring a consistent high-level of business support across the council. We support a number of teams within the Children and Families Service whose mission is to create an environment where families are supported to stay together safely and live well in their communities. It's a varied role and no two days are the same so we always have to be ready to adapt when demands change. This role is fixed term until 31/01/27 and the working hours for this role are Monday and Tuesday 8.30 - 5.00 and Wednesday 8.30 - 12.00.

Responsibilities

• Servicing meetings: coordinating the circulation of agendas and relevant papers; scheduling; attendance at meetings; and taking and distributing appropriate notes.
• Distribution of outcome information.
• Accurately input and maintain electronic information systems ensuring children's/families/system records are kept up to date.
• Contribute to the development of new processes and techniques to improve the efficiency and effectiveness of the children's and family's system.
• Undertake some Customer Care duties.

Qualifications

• Level 3 in Business Administration or equivalent experience.
• GCSE English and Math's grade C or 4 or equivalent.
• previous experience of servicing meetings including note taking.
• good written and oral communication skills at all levels - this post will involve liaison with a range of professionals and members of the public.
• sensitive and attentive listening skills and the ability to accurately record the outcome of discussions and meetings for a diverse audience.
• a flexible approach - demonstrating ability to respond positively to changes in allocation of work at short notice.
• a commitment to equal opportunities and anti-discriminatory practice and to work with a diverse customer base.
• good time management and organisational skills with an ability to work under pressure to meet deadlines and on own initiative.

We're happy to talk flexible working.

Values

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too.

Benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire.