Business Support Administrator

Johnston Carmichael; Dundee; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Johnston Carmichael in Dundee is seeking an Administrator to manage office administration, coordinate resources, and provide essential support to keep the Dundee office running smoothly. The role is office-based and involves front-of-house duties, event support, mail handling, and assisting with health and safety and records management across Business Lines and Support Services.

You will work in a team and independently with a positive, flexible attitude, contributing to high-quality client

Qualifications

• Experience in administration or client-facing support is desirable but not essential.
• Able to work in a team and independently.
• Flexible and adaptable with a positive approach to changing demands.
• Strong communication skills to create a confident, professional first impression.

Responsibilities

• Providing cover for front‑of‑house duties, including delivering a warm and professional meet‑and‑greet service for clients and visitors
• Providing coordination and hands‑on support for internal office events
• Supporting the organisation and delivery of business development events, including out‑of‑hours activity when required
• Supporting the preparation of client refreshments, maintaining meeting rooms, and managing room bookings when covering front‑of‑house responsibilities
• Supporting the day‑to‑day running of office facilities, ensuring spaces are well‑presented and fully operational
• Overseeing incoming and outgoing mail
• Supporting health and safety requirements within the office
• Managing client documentation and records, including scanning, filing, returning, and ensuring compliance with firm‑wide processes
• Providing general administrative support to Business Lines and Support teams as required

Skills

Ownership of work

Team collaboration

Strong communication

Flexibility

Client-facing experience

Job description

Note for Recruitment Agencies

We prefer to hire directly and we will be in touch with our agency partners if this role is eligible for release.

Job Purpose

We are recruiting an Administrator to manage office administration, coordinate resources, and provide essential support to ensure the efficient operation of the Dundee office.

This role is office-based and will support the smooth running of our workspace, deliver highâ€‑quality client service, and provide administrative support across Business Lines and Support Services. The position also includes assisting with the planning and delivery of business development events, including occasional outâ€‑ofâ€‑hours support.

TheAdministrator will be responsible for (but not limited to):

• Providing cover for front‑of‑house duties, including delivering a warm and professional meet‑and‑greet service for clients and visitors
• Providing coordination and hands‑on support for internal office events
• Supporting the organisation and delivery of business development events, including out‑of‑hours activity when required
• Supporting the preparation of client refreshments, maintaining meeting rooms, and managing room bookings when covering front‑of‑house responsibilities
• Supporting the day‑to‑day running of office facilities, ensuring spaces are well‑presented and fully operational
• Overseeing incoming and outgoing mail
• Supporting health and safety requirements within the office
• Managing client documentation and records, including scanning, filing, returning, and ensuring compliance with firm‑wide processes
• Providing general administrative support to Business Lines and Support teams as required

About You

• You take ownership of your work and your professional development
• Experience in administration or a client‑facing support role is desirable but not essential
• Able to work effectively as part of a team and independently
• Flexible and adaptable, with a positive approach to changing demands
• Strong communication skills, with the ability to create a confident, professional first impression

Why JC?

Johnston Carmichael helps to build success stories that change lives - whether it’s our clients, our communities, or most importantly, our people, who now number over 900 across the UK.

We work with individuals and businesses all over the country and our expertise covers almost every industry sector. We’re also an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 37,000 advisers across more than 114 countries.

Everything we do at Johnston Carmichael is underpinned by our four core values – Doing The Right Thing, Standing In Other People’s Shoes, Leading Our Future and Remaining Relevant. We’ve created a range of ways to support our people to make sure every voice is heard, including our People and Culture Forum, and we encourage each of our sharp minds to be leaders of their work and learning. You can read more about our culture and values here.

In the last 10 years we’ve raised more than £450,000 for charity and continuously evolved our commitment to sustainable business practices. We are Gold sponsors of the Kiltwalk and also partner with Netball Scotland and England Netball, creating an enduring impact on the ground in our communities.

What you can expect

As well as working with a great team of colleagues we offer a range of benefits to make your time at JC even more fulfilling. Click here to see what’s on offer.

Different backgrounds and different opinions make for more interesting work and better outcomes. We’re sure we don’t have to say this, but we welcome people from all backgrounds, regardless of your heritage, ethnicity, religious beliefs, sexual identity or gender identity. We also actively encourage applications from anyone who’s had an extended time away from paid employment.

Our team is made up of people who’ve taken varied routes through their careers. We’re here to give you the tools, support, and materials to develop your expertise so you can pursue your ambitions. Our JC Aspire learning programme helps everyone reach their personal goals, and we’ve also carefully created our own Leadership Development Programme, which is accredited by the University of Strathclyde Business School at Masters degree level.

We look forward to hearing from you

At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request. We also welcome applications from individuals who have had time away from paid employment.