Business Support Administrator

LLR Patient Care Locally Community Interest Company; Coalville; On-site; GBP 22,000 - 28,000; Part time

Job summary

A community interest company in healthcare seeks a Business Support Administrator. The role involves providing comprehensive administrative support, including managing correspondence and preparing meeting documents. Ideal candidates will have a high level of IT skills and experience in busy office environments. Flexibility, team engagement, and effective communication are key attributes required for this position.

Qualifications

• High level of IT skills demonstrated.
• Administration experience in a busy office/team environment.

Responsibilities

• Undertake administration duties and provide meeting administration.
• Manage correspondence and maintain records.
• Prepare meeting papers and take minutes.

Skills

Clear communication

Meeting minutes production

Time management

Use of Microsoft Word

Use of Microsoft Excel

Use of Microsoft PowerPoint

Education

RSA 1/2 or equivalent experience

Tools

Microsoft Office Suite

Job description

Business Support Administrator

Closing date: 05 December 2025

Interview date: Thursday 18th December 2025

Job Details

Contracted Hours: 30

Contract Type: 6 months fixed term

Reports to: Business Support Officer

Location: Work from Home/Coalville Offices

Responsibilities

To undertake administration duties, in support of activity across the pillars and teams of PCL, ensuring that administrative support is available as appropriate. Specifically, the role will provide minute taking and meeting administration, including support to prepare and distribute meeting agendas, take actions and support managers to follow up these actions, and make room bookings. The postholder should feel able to raise suggestions about continuous improvements and efficiencies throughout the work that they undertake. The role will involve administrative support for the company’s marketing and communications and include an element of data input.

This role provides comprehensive administrative support across PCL, ensuring the smooth and efficient running of day-to-day operations. The postholder will manage correspondence, maintain records, prepare meeting papers, minute take, support data collection, respond to queries and emails in a professional and timely manner, and maintain confidentiality. The role includes using a range of IT systems such as Word, Excel, PowerPoint, and Outlook, supporting the maintenance of templates, policies, and marketing materials, assisting with room bookings, contributing to internal and external communications, and updating social media. The successful applicant will need to have the ability to travel to different sites.

About us

About Patient Care Locally (PCL)

PCL is a not-for-profit Community Interest Company dedicated to enhancing healthcare delivery across Leicester, Leicestershire, and Rutland. Working in close collaboration with the NHS, we focus on delivering the right care at the right time in the right place – closer to home for patients. As a CQC registered organisation rapidly expanding beyond our original region, we maintain the highest standards of quality while alleviating pressure on hospital services. Our innovative approach has earned recognition as finalists at both the HSJ Awards and Strategic PA Awards in 2024.

Values

• Patient‑centred: Everything we do puts patients first
• Team‑focused: We respect, trust, and empower each other while valuing every contribution
• Our Company: We’re a trusted, caring company that’s innovative, agile, and adaptive – always delivering

Qualifications

• Demonstration of a high level of IT skills.
• Demonstration of RSA 1/2 or equivalent experience.

Experience

• Demonstration of administration experience in a busy office/team environment.
• Experience of being able to effectively prioritise a varied workload.
• Experience of working effectively in a team to progress the goals of the organisation.
• Experience working within the healthcare sector.

Skills

• Able to communicate clearly and effectively with diverse staff at all levels of the organisation and external stakeholders.
• Able to produce meeting minutes, letters and reports.
• Able to make decisions on the basis of information received e.g. best time for meetings, diary rearrangement, etc.
• Use own initiative and manage time effectively.

Other Requirements

• Ability to work independently, flexibly and as part of a team.
• Ability to adapt to and change working priorities in line with those needed for the organisation.
• Ability to use modern office software (Word, Excel, PowerPoint)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

LLR Patient Care Locally Community Interest Company

Address

Office 2 and 3, Coalville Business Centre