Business Solutions Intern: Process Mapping & Analysis

Nbcuniversal; Greater London; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Benefits package for interns

Employee discounts & perks

Streaming access to Hayu & NOW TV

Job summary

NBCUniversal in the United Kingdom offers a 12-month Business Solutions Internship based in Central London. You will support the team by turning business needs into practical technology and process improvements, attending stakeholder meetings and capturing actions.

You will document requirements, map processes, maintain logs and governance docs, and use Jira, ServiceNow, Power BI and Salesforce. With guidance, you will own small tasks and grow your business analysis and project skills in a

Qualifications

• Curiosity and confidence to ask questions.
• Clear, concise and professional communication.
• Organisation, reliability and follow-through.
• Excellent attention to detail.
• An analytical and process-focused mindset.
• Proactive ownership within defined responsibilities.
• Adaptability and openness to feedback.
• Collaborative working across teams, regions and time zones.

Responsibilities

• Support the Business Solutions team in understanding business needs and propose improvements.
• Attend stakeholder meetings and document actions and decisions.
• Document business requirements and current processes with process maps.
• Maintain requirements logs, RAID logs, and governance documentation.
• Log and monitor requests using Jira and ServiceNow; track actions.
• Collaborate with Operations, Product, Technology, Engineering, Finance and delivery teams.
• With guidance, take ownership of defined tasks and small work packages.

Skills

Curiosity

Communication

Organisation

Attention to detail

Analytical mindset

Proactive ownership

Adaptability

Collaborative working

Tools

Jira

SharePoint

Power BI

Salesforce

Microsoft 365

Job description

NBCUniversal in the United Kingdom offers a 12-month Business Solutions Internship based in Central London. You will support the team by turning business needs into practical technology and process improvements, attending stakeholder meetings and capturing actions.

You will document requirements, map processes, maintain logs and governance docs, and use Jira, ServiceNow, Power BI and Salesforce. With guidance, you will own small tasks and grow your business analysis and project skills in a