Business Solution Architect Customer Experience

CHEP; Weybridge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global logistics leader in Weybridge is seeking a Business Solutions Architect to lead the design and implementation of scalable and secure solutions across Customer Experience. You will translate business requirements into architectural blueprints and collaborate with product managers to ensure compliance. The ideal candidate has at least 5 years of experience in solutions architecture, familiarity with cloud services, and strong analytical skills. This role offers a hybrid work model, allowing for flexibility in your work environment.

Qualifications

• 5 years of experience in business solutions architecture or system design roles.
• Proven experience with architectural design software and tools.
• Strong understanding of enterprise application integration including API management.

Responsibilities

• Lead the design and implementation of scalable and secure solutions.
• Translate business requirements into high-level architectural blueprints.
• Collaborate with product managers to ensure solution designs meet requirements.

Skills

Business Process

VMware

Cloud

HTML5

Windows

Project management

AWS

Infrastructure

Web Services

JQuery

Java

Computer Engineering

Solutions design

Technical Solutions

Analytics

Education

Bachelor's degree in Business Administration, Information Technology, or related field

Tools

Architectural design software (e.g., TOGAF)

API management tools

Job description

Overview

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.

What does that mean for you? Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

youll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape which will focus on areas such as CRM enhancements (Salesforce).

Key Responsibilities

• Translate business and technical requirements into high-level architectural blueprints ensuring alignment with enterprise standards and strategies.
• Collaborate with product managers and owners to ensure solution designs meet current and future business requirements maintaining a robust architectural runway.
• Lead the evaluation design and analysis of solutions architecture for business applications and technologies to address specific organizational needs.
• Provide technical leadership in managing and developing architectures for broader scopes of projects products and initiatives.
• Prepare and manage submissions to the Technology Review Board (TRB) and Architecture Review Board (ARB) ensuring compliance with governance standards.
• Monitor and analyze emerging technology trends and disruptions recommending their practical application to support evolving business models and value streams.
• Create architectural designs that guide solution development across products services projects and systems including applications technologies processes and information.
• Support lifecycle decisions for applications and technologies including maintaining refreshing or retiring systems ensuring alignment with business objectives.

Experience

• 5 years of experience in business solutions architecture or system design roles.
• Strong background in process optimization and automation.
• Proven experience with architectural design software and tools (TOGAF etc).
• Experience with project management and implementing complex systems architectures.
• Strong understanding of enterprise application integration including API management middleware and data integration platforms.
• Strong background in enterprise systems (Software Platforms ERPs etc).

Knowledge

• Knowledge of enterprise architecture frameworks and best practices.
• Familiarity with security and compliance standards and requirements.
• Experience with cloud-based systems and services.
• Knowledge of systems development lifecycle (SDLC) and software development practices.
• Knowledge of emerging technologies such as Artificial Intelligence and IOT is a bonus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelors degree in Business Administration Information Technology or a related field.
• Strong understanding of business processes data flow and systems.
• Strong analytical and problem-solving skills.
• Strong communication and collaboration skills with the ability to work effectively with cross-functional teams.

Remote Type

Hybrid Remote

Skills to succeed in the role

Active Learning Adaptability Cross-Functional Work Curiosity Digital Literacy Emotional Intelligence Empathy Initiative Problem Solving

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at

Key Skills

Business Process,VMware,Cloud,HTML5,Windows,Project managements,AWS,Infrastructure,Web Services,JQuery,Java,Computer Engineering,Solutions design,Technical Solutions,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1