Business Services Manager

Pro Talent; Cambridge; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

A professional services firm in Cambridge is seeking a Business Services Manager to oversee a substantial client portfolio, ensuring exemplary client service and contributing to the firm's success. Ideal candidates will have ACA/ACCA qualifications, extensive experience in audits, and strong interpersonal skills. The role offers competitive salary and an array of employee benefits, including hybrid working options and funding for ongoing training.

Benefits

Annual bonus

Pension

Private healthcare

22 – 25 days holiday plus Bank Holidays

Birthdays off work

Hybrid 3:2 working model

Modern, spacious office

Peloton onsite

Free parking

Health and wellness care programme

Ongoing, completely funded training

Qualifications

• Experienced in managing audit and accounts assignments.
• Experienced in managing client relationships.
• Experienced in dealing with corporates and owner-managed businesses.

Responsibilities

• Management of substantial portfolio of a wide variety of business clients.
• Participation in client meetings and ad-hoc assignments as appropriate.
• Delivery of client service charter.

Skills

Planning and organising

Strong decision-making

Strong inter-personal skills

Technical excellence in accounting and auditing standards

Good general business awareness

Education

Fully qualified ACA / ACCA

Minimum of three years post-qualification experience

Job description

My client is looking for a Business Services Manager in Cambridge, Cambridgeshire paying between £55,000 - £70,000 DOE. The business is well established with a focus on employee wellbeing.

This is an ideal role for a highly motivated and experienced auditor who is looking to broaden their experience and prospects working in a challenging and collaborative environment. You will need solid knowledge of the audit and accounting standards, business tax and have the excellent interpersonal skills needed to oversee a small team of qualified staff and trainees. You will take a prominent role in the technical development of the audit team. You will be expected to proactively contribute to the management of the practice in areas such as systems development and procedural issues. The successful candidate will have a proactive approach to their role, which offers a high degree of autonomy, with excellent opportunities for growth and leadership for those able to develop the portfolio and contribute to the firm’s success.

WHAT'S ON OFFER

• £55,000 to £68,000 depending on experience
• Annual bonus, depending on performance
• Pension
• Private healthcare
• 22 – 25 days holiday plus Bank Holiday’s
• Birthdays off work
• Hybrid 3:2 working office: remote working and flexible hours available
• Modern, spacious office in perfect Cambridge location with desirable amenities.
• Peloton onsite
• Free parking
• Health and wellness care programme (eye costs, individual counselling, GP, Wellbeing)
• Ongoing, completely funded training

A typical week might include:

• Planning and completion meetings with clients, including site visits
• Review of audit files
• Execution of specialist project work generated from both client portfolio and wider practice
• Delivering technical updates to team
• Employee mentoring
• Management meetings

Primary role

Profitable management of a substantial client portfolio, delivering exemplary client service and contributing towards the future development and success of the firm.

Responsibilities

• Management of substantial portfolio of a wide variety of business clients
• Management of audit, accounts, and corporation taxation compliance assignments in line with firm’s standard procedures
• Participation in client meetings and ad-hoc assignments as appropriate
• Delivery of client service charter
• Management of portfolio lock‑up and recoveries through billing activities
• Development of portfolio through cross‑selling and new client wins
• Contribution towards development of technical audit and accounts competences in the business services team
• Participation in departmental resource planning
• Carrying out other duties as are within the scope, spirit, and purpose of the role

Qualifications and experience required

• Fully qualified ACA / ACCA
• Practice background
• Experienced in managing audit and accounts assignments
• Experienced in managing client relationships
• Experienced in dealing with corporates and owner‑managed businesses
• Strong commercial acumen
• Minimum of three years post‑qualification experience in relevant roles

Skills & abilities

• Planning and organising
• Strong decision‑making and use of initiative
• Strong inter‑personal skills
• Prioritisation of tasks
• Technical excellence in accounting and auditing standards
• Good general business awareness