Business Services Co-ordinator - Belfast

The National Trust; Belfast; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading heritage organization in Northern Ireland seeks a Business Services Co-ordinator to manage day-to-day operations and support various sites. This role requires strong organizational skills and experience in business support. You will be an essential part of the team, ensuring high service standards. The ideal candidate should be flexible, detail-oriented, and able to work independently. A range of benefits and a supportive work culture are offered, aiming to create an inclusive environment.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

EV car lease scheme

Flexible working

Employee assistance programme

Free parking at most Trust places

Responsibilities

• Support day-to-day operations and be the first point of contact.
• Advise and guide office team and other staff members.
• Champion best practices in business support.

Skills

Business support experience

Communication skills

Teamwork

Flexibility

Multi-tasking

Attention to detail

Job description

Business Services Co-ordinator - Belfast

Summary

• Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

If you’re brilliant at organisation and creating order, and you love working with people, upholding high standards in service and presentation, then this could be the role for you.

We’re looking for a Business Services Co-ordinator to join us based at Rowallane Gardens, Saintfield to provide support for National Trust places in Co. Down.

What it's like to work here

This exciting new role is an opportunity to support the three wonderful places which are part of the County Down Property Group: Mount Stewart, Castle Ward and Rowallane Garden. All three are special in their own way and together represent some of the most significant cultural, natural and built heritage in Northern Ireland.

Rowallane Garden where the role is based is one of the most beautiful in Northern Ireland featuring unusual plants, seasonal colour palettes and many striking features. It is ideal for leisurely walks, quick refreshments in the café or simply relaxing in nature.

Over 150 staff members and 350 volunteers across County Down have a shared sense of purpose in caring for these wonderful places together, providing a wide range of public benefit to our visitors and local communities.

Last year we welcomed nearly half a million visitors across all three sites and have ambitions to grow our appeal further.

What you'll be doing

This is a busy place, there’s a lot going on and you’ll find that no two days are the same.

Generally, you’ll be supporting day-to-day operations, and being the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team.

You’ll be a champion of best practice when it comes to business support, and will confidently challenge the status quo when you think there’s a better way of doing something.

You may be asked to work weekends and bank holidays, to work outside sometimes, and to support and sometimes travel to other National Trust sites.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below :

• Experienced in giving business support, along with responsibility for facilities or office supervision
• Good at communicating, both in writing and speaking
• Able to work as part of a team, but also on your own initiative
• Flexible and focused on people
• Happy to multi-task and manage your own priorities and workload

Additional criteria for all other applicants. We’d love to hear from you if you’re :

• Highly organised with a good attention to detail

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Click here to find out moreabout the benefits we offer to support you.