Business Services Co-ordinator

Clinicare Health Support Services Ltd; Pudsey; On-site; GBP 26,000 - 28,000; Full time

Job summary

A healthcare organization in Pudsey is seeking a dedicated individual to support key business services, including HR, finance, and facilities management. The successful candidate will work directly with the Practice Manager to ensure the delivery of essential operations, maintain technology systems, and provide necessary reports. This role offers a salary between £26,598 and £27,651 per year, depending on experience.

Qualifications

• Educated to GCSE grade C/4 or equivalent in English and Maths.
• Excellent planning and organizing skills with the ability to reprioritize and manage workloads.
• Good written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Ability to influence and build relationships at all levels.
• Confidentiality and professionalism are essential.
• Must be able to confidently use Microsoft packages.

Responsibilities

• Support the coordination of HR functions and provide timely HR management administration.
• Coordinate facility management with third-party suppliers.
• Support financial management and report financial information.
• Maintain technology and information systems.
• Provide audits and reports to manage business services.
• Support the Practice Manager with key business service activities.

Skills

Planning and organizing skills

Communication skills

Attention to detail

Relationship building

Confidentiality and professionalism

Flexibility and adaptability

Proficient with Microsoft packages

Education

GCSE grade C/4 or equivalent in English and Maths

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

This position will report to the Practice Manager and will supportthe co-ordination and delivery of key business services activities within deadlines set by the Practice Partners, Primary CareNetwork (PCN), Integrated Care Board (ICB) and NHS England.

Supporting key business areas: Human Resources (HR), FacilitiesManagement, Finance and Information Systems & Technology whilst alsoensuring finance budgets are met, engagement of third-party services, risk assuranceand compliance.

This is an exciting role where the successful applicant will be ableto work with the Practice Manager to manage the day-to-day business whilst alsosupporting shaping and delivering future business strategy.

This job description is subject to a flexibility clause and may change according to business requirements.

Main duties of the job

MAINDUTIES AND RESPONSIBILITIES

• Co-ordinationand support the HR function, working with the Practice Manager, Managers andSite Co-ordinators together with our HR company to provide accurate and timely HRmanagement administration and key projects e.g. annual Leave management, absencemanagement, recruitment, onboarding, leavers, workforce reporting, HR processcontrols and updates, etc
• Co-ordinateand support of the facilities function, working with Practice Manager todeliver effective building management and maintenance with third partysuppliers to meet health & safety standards, and to provide a good workingenvironment for colleagues across the buildings.
• Co-ordinateand support the finance function, working with the Practice Manager to delivercost management and all financial information required by accountants ICB andNHS England
• Co-ordinateand maintain the technology and information systems supporting the practice,developing new systems and supporting new projects.
• Provideregular reports and audits from Practice Systems to effectively manage BusinessServices process e.g. Annual Leave, Absence, Training, Appraisals, new startersand leavers, Risk Assurance, CQC reporting, etc.
• Co-ordinationand support for the Practice Manager to deliver key Business Servicesactivities and projects to ensure that our colleagues have the support andtools to do their roles to deliver a quality service to our patients.

About us

We are a forward-thinking organisation, operating in an extremelyfast-paced environment.

You'll find yourself working with a variety of highly motivated,supportive and experienced colleagues, where no two days are the same.

We work collaboratively with our GP practices to offer betterservices and improve access for our patients.

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

• Co-ordination and support the HR function, working with the Practice Manager, Managers and Site Co-ordinators together with our HR company to provide accurate and timely HR management administration and key projects e.g. annual Leave management, absence management, recruitment, onboarding, leavers, workforce reporting, HR process controls and updates, etc
• Co-ordinate and support of the facilities function, working with Practice Manager to deliver effective building management and maintenance with third party suppliers to meet health & safety standards, and to provide a good working environment for colleagues across the buildings.
• Co-ordinate and support the finance function, working with the Practice Manager to deliver cost management and all financial information required by accountants ICB and NHS England
• Co-ordinate and maintain the technology and information systems supporting the practice, developing new systems and supporting new projects.
• Provide regular reports and audits from Practice Systems to effectively manage Business Services process e.g. Annual Leave, Absence, Training, Appraisals, new starters and leavers, Risk Assurance, CQC reporting, etc.
• Co-ordination and support for the Practice Manager to deliver key Business Services activities and projects to ensure that our colleagues have the support and tools to do their roles to deliver a quality service to our patients.

Person Specification

Qualifications

• Educated to GCSE grade C/4 or equivalent in English and Maths

Experience

• Excellent planning and organising skills with the ability to reprioritise and manage workloads to hit business deadlines
• Good communication skills, written and verbal
• Excellent attention to detail and accuracy with the ability to collate, interpret and simplify data/information for Managers to review
• Be able to influence and build relationships at all levels with internal and external stakeholders and suppliers
• Ability to maintain confidentiality and professionalism
• Able to work on your own and within a team environment
• Able to demonstrate flexibility and adaptability in a changing and challenging business environment
• Must be able to confidently use Microsoft packages including Outlook, Excel, Word and be able to learn new systems quickly
• Have a proactive, can-do attitude where there may not be any immediate answer or solution
• Facilities/building management
• Understanding of Health & Safety/Risk Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,598 to £27,651 a yearDepending on experience