Business Risk and Control Analyst

Global Payments UK Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading payments solutions provider in Greater London is seeking an experienced professional in operational risk management. In this role, you will guide Change Owners, advise on documentation, and support control execution. Candidates should have 6–10 years of experience, a strong knowledge of risk frameworks, and excellent communication skills. Join this dynamic team and contribute to enhancing their risk management processes.

Qualifications

• 6–10 years of experience in operational risk management, compliance, or audit.
• Demonstrated track record of driving and implementing change.
• Strong knowledge of risk frameworks like SOX and PCI-DSS.

Responsibilities

• Guide Change Owners in classifying change types and completing intake requirements.
• Advise on developing control plans that align with regulatory standards.
• Support execution of controls and partner with Change Owners to remediate gaps.

Skills

Operational risk management

Compliance expertise

Strong analytical skills

Excellent communication skills

Problem-solving mindset

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best‑in‑class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

What Part Will You Play?

Change support and consultation

Guide Change Owners in classifying change types and completing intake requirements (e.g., change impact, sub‑risks).

Provide expert consultation on risk assessment results, helping interpret implications and prioritize remediation activities.

Ensure intake and risk assessment steps are completed in a timely manner.

Control design and documentation

Advise Change Owners on developing and documenting control plans that align with enterprise expectations and regulatory standards.

Offer practical examples and expert guidance to ensure documentation is complete.

Support completion of control design and documentation in a timely manner.

Control execution and implementation

Support Change Owners in executing and evidencing controls effectively.

Partner with Change Owner and SMEs to remediate gaps identified by 2LoD.

Verification and monitoring

Provide review of controls for design and operating effectiveness prior to review by subject‑matter experts.

Track adoption of control requirements and elevate where improvements are needed.

Change enablement

Act as a change enabler by embedding risk and control requirements early in the product development lifecycle and SLA processes.

Accelerate execution timelines by ensuring requirements are identified, communicated, and integrated into roadmaps.

Serve as a conduit between business units and 2LoD oversight, ensuring alignment on risk expectations and smooth handoffs.

Reporting and Trend Analysis

Track and report, with the help of tooling, on all risks and changes in a given domain or focus area.

Build expertise in domain / focus area on risks and controls for particularly business and identify trends and improvements where appropriate.

What Are We Looking For in This Role?

Minimum Qualifications

6–10 years of experience in operational risk management, compliance, audit, or related functions in financial services or payments industries.

Demonstrated track record of driving and implementing change in risk or control functions or related efforts in a business line.

Strong knowledge of risk frameworks, such as SOX, PCI‑DSS, FFIEC, OCC guidelines, and global payments regulation.

Ability to translate risk and control requirements into business‑friendly solutions.

Strong analytical skills and experience evaluating process effectiveness.

Excellent communication and influencing skills, with the ability to gain buy‑in from diverse stakeholders.

Problem‑solving mindset with a focus on pragmatic, sustainable solutions.

Ability to manage competing priorities in fast‑paced, global environments.