Business Resilience Risk Manager

Brightwell Pensions Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial services provider in Greater London seeks a Business Resilience Risk Manager to develop and implement a robust business resilience framework. The ideal candidate will have strong analytical skills, operational risk experience, and exemplary communication abilities. You will provide advice on risk management while ensuring compliance and supporting senior stakeholders in proactive risk culture. Join us to help maintain safety and regulatory adherence while driving organizational resilience.

Qualifications

• High integrity and ethical standards are essential.
• Experience in operational risk and business resilience preferred.
• Demonstrable experience in a regulated environment is beneficial.

Responsibilities

• Lead the maintenance of an effective business resilience framework.
• Develop and implement business continuity planning and strategies.
• Provide independent oversight to first-line functions.

Skills

Interpersonal skills

Communication

Analytical mindset

Planning and organisation

Education

Relevant risk management qualifications

Tools

Risk software

Job description

Role Overview

Purpose: As a Business Resilience Risk Manager, you will champion a transparent and proactive risk culture across Brightwell. You will play a key role in embedding the three lines of defence model, strengthening business resilience, and ensuring regulatory compliance and ultimately supporting the best outcomes for our members.

You will:

• Lead the maintenance of an effective business resilience framework proportionate to Brightwell's size and complexity.
• Provide appropriate advice, support and assurance to ensure Brightwell develops and progresses its approach to operational risk and business resilience across relevant areas of the business and in line with current regulatory requirements.
• Provide independent oversight and constructive challenge to first‑line functions.
• Collaborate closely with internal audit and other stakeholders to maintain a strong control environment.
• Act as a trusted advisor and subject matter expert on operational risk and business resilience.

Main tasks & responsibilities

• Develop and implement the business resilience framework, including business continuity planning, policies, and strategies to identify, assess, and mitigate risks across the relevant business areas.
• Design and conduct testing, training, and simulation exercises to validate the effectiveness of continuity plans and enhance organisational readiness.
• Monitor emerging risks and industry trends, adapting resilience strategies to evolving threats and business needs.
• Collaborate with relevant teams to conduct risk assessments, business impact analysis, and scenario planning to identify vulnerabilities and potential threats to critical business areas.
• Support the implementation of an effective Enterprise Risk Management Framework and related policies.
• Assist with the risk and scenario sections of the ICARA.
• Deliver clear, timely, and accurate risk reporting to senior stakeholders and governance forums.
• Provide risk input on projects and change activities, including maintaining risk registers and heat maps.
• Constructively challenge stakeholders at all levels and elevate concerns when necessary.
• Escalate any areas of concern to the Head of Operational Risk.
• This role is considered a Conduct Rules role under the SMCR regime. You must comply with all relevant regulatory responsibilities assigned to the role.

Person Specification

Essential knowledge, skills & experience

• High integrity and ethical standards.
• Strong interpersonal and collaboration skills.
• Excellent written and verbal communication.
• Proactive, analytical, and solutions‑focused mindset.
• Ability to work independently and as part of a team.
• Strong planning, organisation, and attention to detail.

Desirable knowledge, skills & experience

• Experience in operational risk and business resilience
• Understanding of UK defined benefit pension scheme regulations.
• Demonstrable experience of working in a regulated environment (e.g., FCA).
• Ability to interpret and apply regulations and policies.
• Relevant risk management qualifications.
• Familiarity with risk software.

Diversity, Equity & Inclusion

Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong and are valued and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert.

Our RISE Values

Responsible - we take individual responsibility for making things happen. We take ownership of the decisions we make. We never walk past a problem. We are both open and brave - supporting and challenging each other to resolve issues.

Impactful - we are driven to do all that we can to create a better future for our members. We recognise that the way we invest can benefit wider society. We constantly strive to make a difference.

Supportive - we work together across teams to deliver the best outcomes for members and wider society. We support each other when taking difficult decisions and are always respectful, thoughtful and helpful.

Expert - we set very high standards, constantly looking at how we can be better and bolder - whether serving members, improving how we work, or invest. We are constantly innovating - challenging ourselves to find new ideas. We use our commercial acumen to deliver value for members and wider society.

Visit Brightwellpensions.com for more information

Department Operational Risk Role Business Resilience Risk Manager Locations London Employment Type Permanent