Business Rates Specialist

Western Trading Group; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Western Trading Group seeks an experienced Business Rates Specialist to manage rates across a diverse commercial portfolio. You will liaise with the VOA and Local Authorities, review rateable values and drive challenges to ensure accurate assessments.

The role requires hands-on expertise in business rates, strong numerical skills, and the ability to handle multiple properties and cases independently.

Qualifications

• Hands-on business rates experience.
• Strong knowledge of commercial property business rates.
• Experience dealing with VOA and Local Authorities.
• Experience handling challenges and rating appeals.
• Excellent numerical and detail-oriented skills.

Responsibilities

• Manage business rates for multiple properties and companies.
• Deal with VOA and Local Authorities directly.
• Review rateable values and challenge assessments.
• Manage appeals, rating reviews and credits.
• Investigate disputed business rates bills.
• Monitor accounts, adjustments and refunds.
• Provide advice to property and accounts teams.
• Keep records of cases and deadlines progress.

Skills

Business rates knowledge

Numerical skills

Attention to detail

Excel

Independent handling

Tools

Excel

Job description

We are an established commercial property company looking for an experienced Business Rates Specialist to manage business rates across a diverse portfolio of commercial properties.

The Role

• Manage business rates for multiple commercial properties and companies.
• Deal directly with the VOA and Local Authorities.
• Review rateable values and challenge incorrect assessments.
• Manage VOA appeals, challenges and rating reviews.
• Investigate incorrect or disputed business rates bills.
• Deal with empty properties, reliefs, exemptions and liability changes.
• Monitor business rates accounts, credits, refunds and adjustments.
• Review property alterations, splits, mergers and changes to hereditaments.
• Identify opportunities to reduce unnecessary business rates costs.
• Maintain accurate records of all cases, appeals and correspondence.
• Provide advice to the property and accounts teams.
• Monitor deadlines and ensure matters are progressed promptly.

About You

• Previous hands‑on business rates experience is essential.
• Strong knowledge of commercial property business rates.
• Experience dealing with the VOA and Local Authorities.
• Experience handling challenges, appeals and complex rating issues.
• Excellent attention to detail and numerical skills.
• Able to manage multiple properties and cases independently.
• Organised, proactive and confident dealing with external organisations.
• Good Excel and general IT skills.

Experience

Experience within a commercial property company, property management company, rating consultancy or Local Authority would be advantageous.

This is a hands‑on role for someone who understands business rates and can take ownership of issues from investigation through to resolution.