Business Quality Officer - Remote Working

Artemis Recruitment Consultants Ltd; Farnborough; Hybrid; GBP 38,000 - 46,000; Full time

Job summary

An established industry player is seeking a dedicated Business Quality Officer to enhance the quality of advice provided to clients. This remote working role involves meticulous case reviews and collaboration with various teams to ensure compliance with standards. The ideal candidate will possess strong communication skills, a diploma qualification, and a keen eye for detail. Join a forward-thinking company that values excellence and offers hybrid working opportunities, allowing you to balance your professional and personal life effectively.

Qualifications

• Strong communication skills and accuracy in reviewing cases.
• Experience in a Compliance or Advisory role within an FCA-regulated environment.

Responsibilities

• Review cases pre-sale and provide clear feedback.
• Investigate and assess suitability and quality of advice given.

Skills

Communication Skills

Attention to Detail

IT Literacy

Education

Diploma Qualified

AF3/AF7 or Equivalent

Job description

Type of Position: Business Quality Officer - Remote Working
Pay: £38k - £46k

Business Quality Officer - Remote Working

We are looking for a Business Quality Officer to work for our clients team in Farnborough. You will be remotely file checking, to review the suitability and quality of advice given to customers by the firm and to ensure that any identified areas of concern or development are appropriately addressed. The ideal candidate will be a team player, hardworking and have excellent attention to detail to ensure all cases are reviewed to meet both the Company’s and regulated standards.

This position will offer hybrid working from their Farnborough office, with a salary on offer up to £46k.

Main Responsibilities

- Review cases pre-sale.
- Communicate with the Paraplanning, Training & Compliance and Technical & Proposition teams with feedback on cases.
- Complete and maintain the structured training and competence scheme.

- Investigating and assessing suitability and quality of advice

- Provision of clear and concise feedback

- Ability to ensure that identified remedial actions are followed through

Candidate Requirements

- Diploma qualified (essential)
- AF3/AF7 or equivalent (desirable)
- Strong communication skills.
- Accuracy, attention to detail and the ability to compare reports with both written and audio recorded client documents.
- IT literate.
- Pension transfer knowledge is desirable.
- Experience within a Compliance or Advisory role within an FCA-regulated retail environment.

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