Business & Program Management (BPM) Leader

Roche; Welwyn; On-site; GBP 70,000 - 110,000; Full time

Job summary

Roche is seeking an experienced Business & Program Management Leader to drive rigorous program and project execution and change management within the Biotech/Pharma landscape. The role bridges technical delivery with business adoption, coordinating software engineers, data scientists, and business teams to achieve milestones and real business value.

The ideal candidate will have hands-on delivery experience across program and project management, with ability to streamline cross-functional

Qualifications

• Experience leading cross-functional delivery in biotech/pharma settings.
• Proven ability to drive adoption of complex solutions in business operations.
• Strong track record in planning, governance and execution of programs.

Responsibilities

• Scope, plan, and execute project roadmaps ensuring adoption and value realization.
• Maintain delivery standards and cross-functional coordination for critical deliverables.
• Manage risks, issues, and governance updates with clear data reporting.
• Embed solutions into daily operations and measure adoption and business impact.
• Develop communication plans to inform leaders and stakeholders about changes.

Skills

Program management

Change management

Cross-functional leadership

Stakeholder management

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

This position is designed for an experienced professional with a demonstrated track record of both rigorous program and project execution and the change management required to drive solution adoption within the Biotech/Pharma landscape.

Disciplined program and project management, milestone tracking, and active execution are core to this role - as is the stakeholder alignment, change and communication strategies required to embed outcomes into sustainable, "business as usual" operations. Both disciplines are essential to realizing the full value of any initiative we deliver.

In this role, you will bridge technical, operational, and business boundaries - combining hands‑on delivery expertise with change management principles to ensure initiatives hit key milestones, overcome operational friction and adoption barriers, and realize their intended business value.

We welcome applications from accomplished professionals with a strong background in program/project and change management - and a demonstrated ability to operate credibly across both disciplines. Recognizing our need to scale capabilities in an increasingly data‑driven environment, we are specifically interested in candidates who can bridge the gap between technical teams-including software engineers and data scientists-and business execution and solution adoption. Experience or a strong understanding of Data Science and Analytics projects, coupled with demonstrated digital curiosity and broad knowledge in areas like Agentic AI, will be highly valued as a critical asset for success in this role.

As Business & Program Management Leader your responsibilities will include but not be limited to:

Project Execution, Delivery and Governance

• Scope, plan, and execute project roadmaps and ensure solutions are adopted to drive intended value realization within the agreed timeframe and in an iterative manner.
• Ensure consistent application of project delivery standards, managing the day‑to‑day "mechanics" of delivery, cross‑functional coordination, and deliverable development.
• Contribute to and manage team processes for development of critical deliverables.
• Maintain accurate plans and program/project documentation, ensuring that risks and issues are promptly captured, tracked, and communicated.
• Actively capture, track, and mitigate operational, timeline, and execution risks; ensure risk registers are updated and escalations are managed promptly.
• Prepare clear data updates and progress metrics to support executive governance bodies, ensuring decision‑making is grounded in accurate progress tracking.
• Optimize team performance by establishing team norms, facilitating productive decision‑making, and simplifying complex cross‑functional workflows.

Business Adoption & Value Realization

• Design and deploy solution adoption frameworks to ensure program/project deliverables are seamlessly embedded into daily operational workflows across impacted business units.
• Consider the "voice of the end‑user" during planning; perform impact assessments, map user journeys, and proactively address adoption barriers or resistance.
• Establish and monitor user proficiency, adoption rates, and value‑sustainment outcomes in close partnership with Project Leads and Sponsors.
• Define metrics and measure program/project‑specific outcomes in collaboration with Project Sponsors and Leads.
• Drive adoption by preparing leaders and stakeholders throughout execution and delivery through clear messaging about what's changing, why and what it means for them. Ensure impact assessments are accurate and stakeholders are kept informed.
• Craft transparent, targeted communication plans‑including leadership briefings, project newsletters, and operational updates‑to articulate what is changing, why , and what it means for teams.
• Equip managers and functional leaders with the narratives, tools, and messaging required to advocate for change and coach their teams through operational transitions.

Who You Are

• You are a talented and passionate professional, inspired by our shared purpose of being key partners in co‑creating and delivering the portfolio for the benefit of patients.
• You bring a solid track record of leading cross‑functional delivery and embedding business/operational solutions in clinical development, medical affairs, technology.
• You have hands‑on delivery experience in program or project management, and you know how to keep complex, cross‑functional initiatives moving with discipline and clarity.
• You bring demonstrated experience lea