Business & Program Management (BPM) Leader

Roche; Welwyn; On-site; GBP 90,000 - 130,000; Full time

Job summary

Roche in Welwyn, United Kingdom seeks an experienced Business & Program Management Leader to drive rigorous program and project execution and change management for solution adoption across biotech/pharma operations. The role bridges technical, operational, and business boundaries, delivering results through disciplined delivery and stakeholder alignment.

You will lead initiatives to hit milestones, reduce friction, and realize business value, working with software engineers, data scientists,

Qualifications

• Experience leading cross-functional delivery and embedding business/operational solutions.
• Hands-on delivery in program or project management across disciplines.
• Strong change management with impact assessments and adoption planning.

Responsibilities

• Scope, plan, and execute project roadmaps and ensure adoption to realize value.
• Maintain plans, track risks and issues, and ensure timely communication.
• Design and deploy adoption frameworks to embed deliverables into daily workflows.
• Define and monitor outcomes and metrics in collaboration with sponsors.

Skills

Cross-functional delivery

Change management

Project governance

Stakeholder alignment

Data-driven analytics

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

This position is designed for an experienced professional with a demonstrated track record of both rigorous program and project execution and the change management required to drive solution adoption within the Biotech/Pharma landscape.

Disciplined program and project management, milestone tracking, and active execution are core to this role - as is the stakeholder alignment, change and communication strategies required to embed outcomes into sustainable, "business as usual" operations. Both disciplines are essential to realizing the full value of any initiative we deliver.

In this role, you will bridge technical, operational, and business boundaries - combining hands‑on delivery expertise with change management principles to ensure initiatives hit key milestones, overcome operational friction and adoption barriers, and realize their intended business value.

We welcome applications from accomplished professionals with a strong background in program/project and change management - and a demonstrated ability to operate credibly across both disciplines. Recognizing our need to scale capabilities in an increasingly data-driven environment, we are specifically interested in candidates who can bridge the gap between technical teams—including software engineers and data scientists—and business execution and solution adoption. Experience or a strong understanding of Data Science and Analytics projects, coupled with demonstrated digital curiosity and broad knowledge in areas like Agentic AI, will be highly valued as a critical asset for success in this role.

As Business & Program Management Leader your responsibilities will include but not be limited to:

Project Execution, Delivery and Governance

• Scope, plan, and execute project roadmaps and ensure solutions are adopted to drive intended value realization within the agreed timeframe and in an iterative manner.

• Ensure consistent application of project delivery standards, managing the day-to-day "mechanics" of delivery, cross-functional coordination, and deliverable development.

• Contribute to and manage team processes for development of critical deliverables.

• Maintain accurate plans and program/project documentation, ensuring that risks and issues are promptly captured, tracked, and communicated.

• Actively capture, track, and mitigate operational, timeline, and execution risks; ensure risk registers are updated and escalations are managed promptly.

• Prepare clear data updates and progress metrics to support executive governance bodies, ensuring decision-making is grounded in accurate progress tracking.

• Optimize team performance by establishing team norms, facilitating productive decision-making, and simplifying complex cross-functional workflows.

Business Adoption & Value Realization

• Design and deploy solution adoption frameworks to ensure program/project deliverables are seamlessly embedded into daily operational workflows across impacted business units.

• Consider the "voice of the end-user" during planning; perform impact assessments, map user journeys, and proactively address adoption barriers or resistance.

• Establish and monitor user proficiency, adoption rates, and value-sustainment outcomes in close partnership with Project Leads and Sponsors.

• Define metrics and measure program/project-specific outcomes in collaboration with Project Sponsors and Leads.

• Drive adoption by preparing leaders and stakeholders throughout execution and delivery through clear messaging about what's changing, why and what it means for them. Ensure impact assessments are accurate and stakeholders are kept informed.

• Craft transparent, targeted communication plans—including leadership briefings, project newsletters, and operational updates to articulate what is changing, why , and what it means for teams.

• Equip managers and functional leaders with the narratives, tools, and messaging required to advocate for change and coach their teams through operational transitions.

Who You Are

You are a talented and passionate professional, inspired by our shared purpose of being key partners in co-creating and delivering the portfolio for the benefit of patients

• You bring a solid track record of leading cross-functional delivery and embedding business/operational solutions in clinical development, medical affairs, technology

• You have hands‑on delivery experience in program or project management, and you know how to keep complex, cross-functional initiatives moving with discipline and clarity

• You bring demonstrated experience leading change management efforts - including impact assessments,