Business Process Transition Lead - Fixed Term Contract

Capgemini; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

A global technology firm in London is looking for a Transition Lead at the Director level. This key role involves managing complex transition programs, ensuring compliance with methodologies, and delivering within defined time and cost parameters. The ideal candidate will have proven experience in project management and business process transitions, leading high-performing teams and managing risks effectively. This hybrid position includes office, client site, and home working. Competitive salary and benefits offered.

Qualifications

• Demonstrated ability to lead complex programs with industry specialization.
• Independent experience managing large-scale transitions.
• Strong understanding of business process solutions.

Responsibilities

• Lead and manage various transition programs.
• Establish and maintain program governance structures.
• Deliver high-quality transition programs within time and cost parameters.

Skills

Program & Project Management Expertise

Transition & Transformation Leadership

Business Process Expertise

Leadership & Talent Development

Risk Management & Problem-Solving

Job description

Internal job information

Location: London
Global Grade: E
Unified Grade: E1

About the job you're considering

PLEASE NOTE: THIS ROLE IS A ONE YEAR FIXED TERM CONTRACT

Capgemini's Business Services team is looking for a Director level executive to undertake the role of Transition Lead for one of our strategic client engagements.

The ideal person will have solid experience in Business Process Transitions, with a proven track record of project management excellence and contributions to P&L growth through sales and project execution.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

Portfolio Leadership: Lead and manage a diverse portfolio of transition programs, including but not limited to:

• Transformation-led transitions
• Lift-and-shift transitions
• Incumbent vendor transitions
• Staff augmentation initiatives
• Build-Transfer-Operate (BTO) models
• Transition as a Service (TaaS)

All transitions will be executed within a structured project management framework.

• Collaborate with Transformation teams to develop implementation plans and timelines for initiatives arising from Global design alignment and Impact Assessment workshops, ensuring Day 1 transformation initiatives are executed seamlessly.
• Program Governance: Establish and maintain robust program governance structures at strategic, operational, and tactical levels, ensuring compliance with methodologies and tollgates.
• Transition Excellence: Deliver high-quality transition programs within defined parameters of time, cost, and quality, while proactively managing risks and resolving issues.
• Knowledge Transfer & Ramp-up: Demonstrate a solid understanding of business processes within scope and expertise in Knowledge Transfer (KT) and ramp-up methodologies.
• Status Reporting & Escalation Management: Provide comprehensive transition status reporting and manage escalations to ensure seamless execution and stakeholder alignment.
• Multi-Country and Multi-Tower Rollouts: Manage complex, large-scale transitions across multiple countries and business towers, involving significant scope, FTEs, and parallel transformation opportunities.

Your skills and experience

• Program & Project Management Expertise: Demonstrated ability to lead complex programs and projects with industry specialization in at least one domain.
• Transition & Transformation Leadership: Independent proven experience managing large-scale transitions, including those involving transformation and standardization, with 200+ FTEs or more.
• Business Process Expertise: Strong understanding of business process solutions with extensive experience in transition design and execution.
• Leadership & Talent Development: Exceptional leadership skills with the ability to mentor, develop, and lead high-performing teams.
• Risk Management & Problem-Solving: Proficient in proactive risk management and issue resolution, ensuring successful project outcomes.

Our Ideal Candidate

You will have proven experience being responsible for running Transition on DGEM/similar transformation methodology which would include Process Design/ESOAR, GPM Alignment, Impact Assessment, Transition Planning, Training, Ramp-up, Go Live and Hypercare of the processes.

• Must be experienced in multiple transition types across a diverse portfolio of programs. Should have had exposure to varied Business Process Outsourcing functions with Transition/Project Management as core expertise.
• You would have worked as an AVP/Director / Senior Transition Manager equivalent in a Transition Role
• Should have managed and developed people as a Coach/Counsellor/Supervisor
• Confident in explaining the transition methodology / risks / challenges faced and articulating solutions and learning
• Experience in handling large bid/pursuits/ tender process/ be a transition counterpart during RFP's & bids/ transition solution experience in devising plans, costs and present transition solutions to client through orals, client visits and internal connects.

We are a Disability Confident Employer

Capgemini is proud to be a
Disalcity Confident Employer (Level 2) under the UK Government's Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make it real - what does it mean for you?

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.

You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com