Business Process and Improvement Specialist

NHS BLOOD AND TRANSPLANT; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A prominent health service provider in the UK is looking for a senior HR professional to lead a team focused on improving HR systems and processes. The role involves implementing change initiatives, leading service improvement projects, and collaborating with various operational managers. Ideal candidates should be passionate about HR systems with proven leadership abilities. This role offers the opportunity to make a significant impact on the employee experience and operational efficiency.

Benefits

Opportunity to make a difference

Inclusive workplace culture

Qualifications

• Significant experience in HR systems and processes.
• Ability to lead and manage small teams.
• Expertise in implementing change-based projects.

Responsibilities

• Lead a team of HR professionals working on service improvements.
• Challenge the status quo to improve HR services.
• Collaborate with other directorates to deliver key KPIs.

Skills

HR systems knowledge

Leadership

Change management

Job description

Job Overview

A fantastic opportunity to lead a team at the heart of significant change in HR systems and processes at NHSBT. If you're passionate about HR systems, workforce processes and data and can lead a small team, this short-term assignment could be for you. We're looking to modernise, deliver efficiencies & improve the employee experience at NHSBT and your skills might be just what we need to ensure success.

This is an important senior HR professional who works autonomously providing expert HR knowledge, technical expertise and resource to support the implementation of change‑based projects across the People directorate, undertaking reviews of workforce processes with a view to making them outcome and customer focused. By its nature this role is that of a strategic change agent combined with a people manager where the post holder has to:

Responsibilities

• Work as part of a small team of HR professionals and system experts working as Service Improvement change agents with an aim of improving business process, implementing LEAN and other appropriate approaches across the suite of services HR delivers across NHSBT.
• Be expected to lead on a wide range of change projects and to challenge the status quo in order to ensure that improvement of the People Services is at the forefront of the outcome.
• Work with the People Directorate staff and operational managers across NHSBT to ensure that the Directorates service maximises the efficiencies that improvement projects are designed to deliver.
• Provide leadership and line management for a team of four systems experts and will work closely with the Workforce Planning and Insights Specialist.
• Liaise, work with and in collaboration (but not exclusively) with Assistant Directors, Heads of function across the whole of the People directorate and operational managers and their staff to deliver the key KPIs of the Insights and Improvement team.

About NHSBT

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary—donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference—Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the.