Business Operations Specialist - Fixed Term Contract

Boeing; Frimley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global aerospace company is seeking a Business Operations Specialist for a maternity cover role. This position requires excellent project management and analytical skills to support the operational needs of the UK&I team. The successful candidate will maintain operational cadence, prepare high-quality reports, and lead projects. Hybrid working is available. Candidates must have legal authorization to work in the UK. Competitive salary and benefits offered.

Benefits

Competitive salary

Annual incentive plans

Pension Plan with employer contribution

Company paid BUPA Medical Plan

23 days plus UK public holidays

Qualifications

• Excellent ability to build relationships at all levels of the organisation.
• Strong analytical skills to collect and synthesise information.
• Proactive, self-motivated and result-driven.

Responsibilities

• Maintain the BGES UK&I operating cadence and coordinate regional meetings.
• Prepare and present high-quality monthly Business Process Reporting.
• Lead assigned regional and/or global projects using Project Management Best Practices.

Skills

Project Management

Analytical skills

Communication skills

Relationship building

Continuous improvement

Education

Bachelor's degree

Tools

Microsoft Power BI

Advanced Microsoft Excel

SharePoint

Job description

Introduction

Boeing Global Enterprise Services (BGES) provide internal services to ~100 non-US locations, in 34 countries, ensuring safe, secure & compliant operations in an effective and efficient delivery model for our stakeholder communities. The team reports into Boeing Global supporting regional teams and works in close collaboration with Enterprise Services, Global Real Estate, Facilities and Asset Management, Indirect Supply Chain, Enterprise Financial Services, Security & Fire Protection, IT&DA and HR Services to deliver a global capability.

The Role

Global Enterprise Services within the UK & Ireland are looking for a high performing talent to provide a minimum of 10 months maternity cover commencing mid‑end February 2026, working with the Regional Leader and supporting the BGES UK&I Team of 40 employees spread across 16 locations which is growing and evolving, working with global counterparts to deliver a consistent data set. This position can be based in Bristol, Heathrow, Frimley or Yeovil with hybrid working available.

The Business Operations Specialist will integrate cross‑functional teams, business partners and the BGES leadership team to develop and prepare reporting and compliance documents, perform detailed analysis of data and implement process improvement initiatives. The specialist will assist with the smooth running of this regional function, develop planning documents and track the execution of functional activities and initiatives. The business operations specialist will partner with BGES leaders on long‑range strategies, organisational goals, objectives and initiatives. They will also provide a continuous assessment of overall meeting / review architecture.

A significant element of the role requires the ability to collate, analyse and summarise data used in the development and proposal of organisational direction (e.g. dashboards on headcount, utilisation, health cards metrics, 5‑year planning cycles, budget information, training requirements and equipment / facility needs). The Specialist will be responsible for analysing this information and developing executive level briefings. The successful candidate will lead the design, logistics and facilitation of large meetings / events. They will also lead the development and maintenance of relevant project schedules and budgets; monitor and track the execution of the plan; and communicate status for executive review.

Responsibilities

Operational Management

• Maintains the BGES UK&I operating cadence, align with regional and global drumbeat. Plan, organise and coordinate regional, functional meetings on a recurring basis.
• Plan, coordinate and integrate with BGES teams to collect data on five operational pillars for BGES : Best Team & Talent; Deliver Service Excellence; Enhance Operational Excellence; Advance Global Infrastructure; Cost Effective Operations.
• Create and maintain dynamic reporting methods to collate information across the region to enable this to be easily configurable for a variety of reports.
• Coordinate with the BGES team in preparing, updating the desktop procedures and in identifying opportunities for simplification or automation.
• Coordinate with Business Support Managers and Security team to prepare, update, validate and lead the Business preparedness Plan (BPP) / International Contingency Planning (ICP) table‑top exercise.
• Regular contact with Business Operations counterparts. Developing best practices and solving others concerns.
• Plan and execute all‑employee meetings, round tables and team off‑sites.
• Act as an integration point to the UK&I Enterprise Services Team.
• Collect inputs from the UK&I region, create consolidated 2‑panel reports – work with BGES leader to agree content, forward ahead of meetings.

Reporting & Data Analysis

• Prepare and present detailed high‑quality monthly Business Process Reporting (BPR) on five operational pillars for BGES : Best Team & Talent; Deliver Service Excellence; Advance Operational Excellence; Optimise Global Infrastructure; Cost Effective Operations.
• Prepare, update, report and maintain status of all infrastructure / facilities projects in the region.
• Coordinate with finance focal on monthly financial performance reports, analyse financial performance and report the results with value‑added inputs.
• Coordinate, collect, consolidate and maintain country headcount forecast from all the business units and functions.
• Work closely with Senior Manager of BGES UK&I to improve the quality of reporting, adopt ‘best practices’ and simplification.
• Analyse multiple streams of data and use systems and tools to automate the information flow.

Projects & Initiatives

• Lead BGES’s ‘Enhance Operational Excellence’ initiatives in coordination with business support managers and functional partners, creating a standard project reporting deck, implement and maintain a PMM.
• Identify and implement process improvement, simplification, standardisation and integration opportunities within BGES processes and operations.
• Lead assigned regional and / or global projects utilising Project Management Best Practices.
• Lead, develop, own and maintain SharePoint / SharePoint tools for the region.
• Lead, develop, implement and maintain dashboards and databases to collate critical management information to support the BSM manage the region, utilising tools such as Microsoft Power BI, Advanced Microsoft Excel, Sharepoint and Tableau to collate and display critical business data.

Required Skills / Experience

• Ability to drive action and accountability in a matrixed organisation.
• Anticipates and responds to needs and demands of business partners and organisations (both internal and external) with a service excellence mindset.
• Excellent ability to build relationships at all levels of the organisation.
• Excellent oral and written communication skills.
• Good understanding of continuous improvement methodologies.
• Proactive, self‑motivated and result‑driven.
• Project Management.
• Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self‑imposes standards of excellence rather than having standards imposed.
• Strong analytical skills to collect and synthesise information, develop recommendations to solve complex problems.
• Strong operational, financial and project management acumen and skills.
• Strong planning and organising skills with attention to details.
• The successful candidate should have excellent communication skills to work within a busy team and to support staff across the region.
• Be a team player to deliver initiatives.
• You should be highly organised and motivated with the ability to multi‑task and prioritise as needed.
• A professional and friendly demeanour is essential.
• The successful applicant will need to be proficient in Microsoft Office, SharePoint and other related software packages, experience of data management, producing reporting, and statistical analysis will be essential.

Preferred Qualifications

• A strong background in project management.
• Data analytics and ability to create dashboards and integrate information.
• Ability to travel across the UK&I region (20%).
• Bachelor’s degree is desirable.
• Lean Six Sigma Black Belt preferred.

Benefits

• Competitive salary and annual incentive plans.
• Continuous learning - you’ll develop the approach and skills to navigate whatever comes next.
• Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• An inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs.
• Excellent Adoption and Parental leave options.
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year.
• Pension Plan with up to 10% employer contribution.
• Company paid BUPA Medical Plan.
• Short Term Sickness : 100% pay for the first 26 weeks.
• Long Term Sickness : 66.67% of annual salary from 27th week.
• 6x annual salary life insurance.
• Learning Together Programme to support your on‑going personal and career development.
• Access to Boeing’s Well Being Programs, tool and incentives.

Additional Information

Due to this being a cover role the date may be extended beyond the end of 2026.

Work Authorisation

This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.

Education

Not Applicable

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain a BPSS clearance.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award.

Shift

Not a Shift Worker (United Kingdom)