Business Operations Specialist

TEKsystems, Inc.; City Of London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is looking for a Business Operations Specialist to support the distribution program, ensuring accurate reimbursement processes. The ideal candidate has a strong background in channel partnerships, exceptional communication skills, and is detail-oriented. This role offers fully remote working flexibility, making it an excellent opportunity for those looking for a dynamic working environment.

Qualifications

• Strong background in channel partnership and business operations.
• Exceptional communication skills to liaise effectively with distributors and partners.
• Detail-oriented and highly organised to manage reimbursement processes efficiently.

Responsibilities

• Serve as the key point of contact for distributors and channel partners.
• Ensure accuracy and completeness of reimbursement submissions.
• Educate channel partners on submission guidelines.

Skills

Channel partnership

Business operations

Communication

Detail-oriented

Organisational skills

Tools

Microsoft Office

PowerPoint

Job description

Job Title: Business Operations Specialist

Join the Sales Team as a Business Operations Specialist, where you will support the successful implementation of the distribution program. This role involves working with distributors and channel partners to provide reimbursement for eligible expenses tied to revenue generation, ensuring investments yield strong returns while enhancing customer and partner satisfaction.

Responsibilities

• Serve as the key point of contact for distributors and channel partners.
• Ensure the accuracy and completeness of reimbursement submissions, addressing quality issues and delays caused by incorrect data entry.
• Educate channel partners on the terms and conditions governing eligible expenses and provide guidance on claim submissions.
• Audit expense submissions to ensure compliance with program guidelines and maximise ROI.
• Collaborate with internal and external stakeholders to improve the reimbursement process and customer satisfaction.
• Track and report on reimbursement progress, addressing any recurring issues.

Essential Skills

• Strong background in channel partnership and business operations.
• Exceptional communication skills to liaise effectively with distributors and partners.
• Detail-oriented and highly organised to manage reimbursement processes efficiently.

Additional Skills & Qualifications

• Customer-focused and personable, with a proactive approach to problem-solving.
• Highly adaptable and able to follow established processes while driving improvements.
• Strong prioritisation and multitasking skills in a fast-paced environment.
• Experience with operation, customer service, incentive pay, data entry, Microsoft Office, PowerPoint, and account management.

Work Environment

This position offers fully remote working flexibility as part of a dynamic sales organisation.

Location

Feltham, UK

Rate/Salary

150.00 - 200.00 GBP Daily