Business Operations Manager - Product, Data Insights & Reporting

Anaplan; Manchester; On-site; GBP 70,000 - 95,000; Full time

Job summary

Anaplan in Manchester is seeking a Business Operations Manager (Product Data Insights & Reporting) to bridge data execution and senior decision-making across Product and Engineering.

You will translate complex analytics into compelling narratives for executives, build partnerships with cross-functional teams, and lead a lean analytics group while coaching on communication and influence. The role focuses on governance, prioritization, and adoption of data-driven recommendations.

Qualifications

• Experience in the technology industry and familiarity with product operations, program management, or related roles.
• Direct people management experience with a track record of hiring, developing, and leading teams.
• Exceptional communication and interpersonal skills with the ability to influence senior leadership.

Responsibilities

• Establish partnerships with engineering, product, and cross-functional leadership as the strategic bridge between analytics and business decisions.
• Translate analytics projects into compelling narratives to align senior stakeholders on roadmaps.
• Navigate organizational dynamics to ensure data-backed recommendations are adopted and operationalized.
• Maintain stakeholder momentum during long delivery cycles and keep teams engaged with the analytics vision.
• Advocate for analytics with strong business cases for expanded support.
• Lead and mentor a lean team of analysts, coaching on communication and influence.

Skills

Tech industry

Product ops

People mgmt

Stakeholder mgmt

Storytelling

Cross-functional

Data storytelling

Agile/SAFe

Insights translation

Job description

We are seeking a highly collaborative and strategic Business Operations Manager(Product Data Insights & Reporting) to serve as the vital operational bridge between our technical data execution and cross‑functional business decision‑making. In this role, you will lead the effort to transform product and organizational data into actionable insights for our Product and Engineering organization, driving alignment and helping senior leadership make high‑impact decisions.

You are an exceptional relationship builder, translator, and team advocate. Rather than focusing on hands‑on technical execution, your strength lies in your ability to navigate organizational dynamics, influence stakeholders across diverse teams, and translate complex data points into compelling narratives that drive business outcomes.

Key Responsibilities

1. Establish deep, trusting partnerships with engineering and product stakeholders as well as cross‑functional leadership, acting as the primary strategic bridge between analytical execution and business decision‑making.
2. Translate analytical projects into highly compelling narratives, framing our roadmap in a way that resonates with senior stakeholders and drives meaningful alignment.
3. Navigate organizational dynamics and competing priorities with high political acumen, ensuring data‑backed recommendations are successfully adopted and operationalized.
4. Maintain stakeholder momentum and manage expectations gracefully during long delivery cycles, keeping partners excited and bought into the long‑term analytics vision.
5. Advocate passionately for the analytics function, leveraging high demand for insights to build compelling cases for expanded support.
6. Lead, mentor, and protect a lean team of technical analysts, providing the necessary "air cover" for them to focus on deep execution while actively coaching them on communication and influencing skills.

Qualifications

• Strong experience within the technology industry
• Extensive knowledge of product operations, business insights, program management, or a related role—ideally within a fast‑paced SaaS, product, or engineering organization.
• A strong background of direct people management experience, with a proven track record of hiring, developing, and leading high‑performing teams.
• Exceptional communication, executive presence, and interpersonal skills, with the ability to influence and build consensus among senior leadership.
• Proven track record of working closely with cross‑functional stakeholders (Product, Engineering, Customer Success, Finance) and successfully influencing decision‑making without direct authority.
• Strong storytelling and presentation skills, with a demonstrated ability to turn complex technical data into simple, actionable insights for senior leadership.
• Ability to manage a high volume of incoming requests, establish clear operational triage frameworks, and comfortably manage stakeholder expectations.
• A solid understanding of how product analytics and reporting structures operate (e.g., data flows, modeling, or visualization tools) to effectively translate technical needs, though hands‑on coding/modeling is not required.
• Deep understanding of modern development methodologies (e.g., Agile, SAFe) and the product lifecycle in a SaaS context.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.