Business Operations Administrator

Videalert; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading judicial services company in Sheffield is seeking a Business Operations Administrator to support team performance and client communications. This full-time role involves a range of tasks including liaising with clients and preparing resources for field agents. Ideal candidates are organized, detail-oriented, and capable of managing multiple responsibilities while working closely with a dynamic team. Competitive benefits, including ongoing learning opportunities, are offered.

Benefits

Competitive Annual Leave

Health Cash Plan

Pension Scheme

Staff Discounts

Enhanced Maternity & Paternity Package

Qualifications

• Must be organized and detail-oriented.
• Experience in client communication via email and phone is required.
• Ability to support team performance against KPIs.

Responsibilities

• Support team against KPIs.
• Communicate with clients and stakeholders.
• Assist with office administration tasks.
• Carry out quality checks on accounts visited by the field team.

Skills

Organizational skills

Detail-oriented

Client communication

Team support

Job description

Location: Sheffield

Are you organized, detail-oriented, and looking for an office-based role where you can make a real impact?

We’re hiring a Business Operations Administrator to join our dynamic team on a full time permanent basis.

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

What You Will Be Doing

• Supporting team against KPIs
• Carrying out tasks required to facilitate our service offerings
• Communicating with clients and stakeholders via email and telephony
• Providing support for field agents on the day or in advance of visits
• Liaising with 3rd party contacts and book/cancel resource
• Carrying out quality checks on accounts visited by the field team
• Assisting office administration tasks/requirements
• Packaging new field agent kits for postage

What You Will Get In Return

• Competitive Annual Leave + Bank Holidays
• Ongoing Learning and Development
• Full-time, 37.5 hours per weekHealth Cash Plan to support your well-being.
• Pension Scheme to help you save for the future.
• Exclusive Staff Benefits: Discounts on shopping, travel, dining, and health & wellness services.
• Enhanced Maternity & Paternity Package (subject to eligibility criteria).

If this sounds like the job for you, please apply....

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.