Business Operations

Crane Venture Partners; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecom solutions provider in London seeks a Business Operations hire to tackle strategic and operational challenges. The role requires 3+ years of experience in fast-scaling tech companies or consulting. Candidates should possess strong analytical, communication, and organizational skills. Join a dynamic team in a remote-friendly environment that values collaboration and innovation.

Benefits

Competitive compensation

Stock options

Learning and development budgets

Free phone and international data plan

Qualifications

• 3+ years of experience in management consulting, investment banking, private equity, or BizOps roles.
• Proven track record of driving initiatives from 0 to 1.
• Comfortable modeling in Excel and analyzing data.

Responsibilities

• Partner with the executive team to drive strategic initiatives.
• Build scalable business processes to support rapid growth.
• Define key metrics and deliver insights for better decisions.

Skills

Analytical skills

Problem-solving

Communication skills

Organizational skills

Collaborative mindset

Tools

Excel

Looker

SQL

Job description

About Gigs

At Gigs, we're building the operating system for mobile services - a platform that enables tech companies to seamlessly embed connectivity into their products.

Just as Stripe enables businesses to embed a payment button into any product, Gigs enables businesses to add a connect button and issue SIMs with a single click or API call. From fintechs launching mobile services to HRIS platforms offering work phone plans, we automate phone plan provisioning.

We're solving complex technical, operational and regulatory challenges to make connectivity truly effortless. We've grown to a team of around 90 people across the US and Europe, bringing together an experienced team of early-stage engineers, product builders and business athletes from companies like Stripe, Airbnb and Shopify. We know what it takes to solve hard problems.

With almost $100MM in funding from Ribbit Capital, Google and Y Combinator, Gigs is one of the fastest growing tech companies. Building on our strong foundation, we’re looking for exceptional candidates who want to do the best work of their lives in a high‑paced environment, surrounded by a highly talented, ambitious team.

You’ll be joining at an exciting inflection point in our company’s history. At sub‑100 people and with a year of hyper‑growth ahead of us, opportunity is abundant.

The Role

As a Business Operations (BizOps) hire, you’ll play a critical role in solving high‑impact strategic and operational challenges across the company. You’ll work directly with the CEO and leadership team to turn vision into execution, bringing data‑driven insights and operational rigor to our most pressing priorities. This is a unique opportunity to help shape the trajectory of Gigs by building the BizOps function from the ground up. You’ll operate at the intersection of strategy, operations, finance, and product — a trusted problem‑solver and thought partner to teams across the business.

What You Will Do

• Partner with the executive team to identify and drive forward high‑leverage strategic initiatives across departments (e.g. connectivity, go‑to‑market, pricing, international expansion, planning).
• Build scalable business processes to support rapid growth — from first principles through implementation.
• Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.
• Structure and solve ambiguous business problems, distilling complex data into actionable recommendations.
• Lead cross‑functional initiatives and ensure clear communication and accountability across stakeholders.
• Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.
• Serve as a force multiplier for the leadership team, helping translate vision into scalable execution.

What You Will Need

• 3+ years of experience in a high‑performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy & Operations / roles at a fast‑scaling tech company.
• Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.
• Strong analytical and problem‑solving skills; you’re comfortable modeling in Excel and wrangling data in tools like Looker or SQL.
• Excellent written and verbal communication skills — you can drive alignment and clarity across senior stakeholders.
• Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
• A collaborative, low‑ego mindset and the ability to influence without authority.
• A genuine curiosity for how things work and a deep desire to make them better.

Remote Work at Gigs

At Gigs, we’re remote‑friendly, with a strong emphasis on meaningful in‑person collaboration. While most of our work is done remotely, we encourage our team to connect regularly in our hubs, whether for focused teamwork, customer meetings, or brainstorming sessions that drive creativity.

• Gigs Pads: Our hubs in San Francisco, London, and Berlin are vibrant spaces where Gigsters come together to connect, collaborate, and create.
• Gigs Republic: Twice a year, the entire company gathers for in‑depth team bonding, strategic sessions, and shared experiences to reinforce our culture and drive growth.

This blend of remote work and in‑person collaboration ensures we maintain a dynamic, connected, and innovative team environment.

What We Offer

At Gigs, we believe in rewarding excellence. You’ll receive competitive compensation and stock options to ensure you are truly part of our growth. Benefits/additional compensation for this role may include stipends for upgrading your home office or work setup, learning and development budgets to support your career growth and a free phone and international data plan (naturally).

If you’re excited about pushing boundaries and helping us shape the future of telecom, we’d love to hear from you.

For more information on benefits, Gigs Pads, and life at Gigs, check out our Careers page.