Business Manager - Public Protection

Ministry of Justice; Basingstoke; Hybrid; GBP 40,000 - 55,000; Part time

Benefits offered by this job

Hybrid working

Flexible working patterns

Job summary

Ministry of Justice in the United Kingdom is seeking a Business Manager to support the senior leadership within a key functional area. You will interface with executives, manage budgets, drive workforce planning and stakeholder engagement, and ensure compliance with health, safety, and civil service policies across the function.

The role covers developing and improving procedures, reporting on performance, and coordinating with regional teams.

Qualifications

• Demonstrate experience of managing workload of senior level executives and extensive stakeholder engagement.
• Demonstrate experience in using Microsoft Office programmes to present information and data and reviewing outputs for quality.
• Demonstrate experience of effectively managing financial or other resources.
• NVQ Level 4 in Business Administration or equivalent in a relevant subject (or appropriate practical experience).

Responsibilities

• Directly line manage, and provide secondary line management, for staff to support good practice and personal development through effective supervision, coaching and facilitation of progression processes.
• Monitor and deliver procedures relating to human resources, equalities and inclusion, staff performance management, and learning and development.
• Oversee and maintain robust administrative processes to gather, monitor and synthesise business performance data to support staff development and service improvement, and support preparation for audits and inspections.
• Maintain knowledge of, and assist with the review and improvement, of a range of organisational policies and local procedures, providing advice, guidance, and support to staff.
• Adhere to financial compliance policies with financial responsibilities to include monitoring the function's budgets, supporting financial planning activities, coordinating resource procurement, and authorization of some expenditures.
• Complete the workforce planning tool and provide accurate information to support decision-making by senior leaders with regards to resource and workforce management, and involvement with regional recruitment activities.
• Build effective relationships with teams across the business, external stakeholders and partner agencies as a Probation Service Representative, including planning and coordinating engagement events as required.
• Manage facilities portfolio for designated area, complete all required health and safety risk assessments, and maintain appropriate systems for reporting and escalating issues, ensuring compliance with health, safety and fire policies and regulations, and security requirements.
• Respond to changing business needs, queries and requests, completing ad-hoc tasks as appropriate to meet deadlines and support service delivery.
• Lead the development of pilot initiatives, undertake specific tasks, and hold specific areas of responsibility as determined by the Head of Operational Function, supporting the senior leadership team with emerging business issues.

Skills

Stakeholder engagement

Executive workload management

Data presentation

Education

NVQ Level 4 in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

The Business Manager will operate across multiple functional areas of the business. The job holder provides support to the senior team within their functional business area to assist in the successful service delivery, including making recommendations regarding operational and administrative requirements. The jobholder will act as an interface between the senior leadership team and teams across the function and internal and external stakeholders on a range of issues. This is a non-operational post although the job holder is required to develop an understanding of Probation Service policies and procedures at a regional and national level as well as an understanding of wider Civil Service policies and procedures as relevant. The jobholder will report directly to the Head or Deputy Head of the functional area and have line management responsibilities for the Diary Manager, Senior Administrative Officers and Case Administrators within their designated functional area. Summary The purpose of the role is to provide support to the senior leadership team in the business function. The jobholder will ensure that performance across the function is monitored, that issues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued. The job holder will communicate effectively to ensure that the senior leadership team, and others as appropriate, are informed of priority matters and are provided with advice to help them to operate effectively. The job holder acts as a single point of contact within the function for a number of areas, Information Assurance, Business Continuity, and Workforce Planning, with lead responsibility for a portfolio of key areas, such as implementation of new procedures. The role holder will provide advice, support and signposting to managers and staff across teams in the function and region. The jobholder will ensure effective management of the estate portfolio within their remit, ensuring that their business area complies with health, safety and fire regulations and escalating to their head of functional area where appropriate. The job holder is also responsible for maintaining a suite of risk assessments and ensuring staff understand their personal responsibilities for Health and Safety. The role holder will have financial responsibilities including budget monitoring, procurement, and authorizing expenditure. They will be required to understand and comply with HMPPS and Civil Service financial policies. The job holder will also build relationships and liaise with a range of internal and external stakeholders to support partnership working and effective service delivery.

Responsibilities

• Directly line manage, and provide secondary line management, for staff to support good practice and personal development through effective supervision, coaching and facilitation of progression processes.
• Monitor and deliver procedures relating to human resources, equalities and inclusion, staff performance management, and learning and development.
• Oversee and maintain robust administrative processes to gather, monitor and synthesise business performance data to support staff development and service improvement, and support preparation for audits and inspections.
• Maintain knowledge of, and assist with the review and improvement, of a range of organisational policies and local procedures, providing advice, guidance, and support to staff.
• Adhere to financial compliance policies with financial responsibilities to include monitoring the function's budgets, supporting financial planning activities, coordinating resource procurement, and authorization of some expenditures.
• Complete the workforce planning tool and provide accurate information to support decision-making by senior leaders with regards to resource and workforce management, and involvement with regional recruitment activities.
• Build effective relationships with teams across the business, external stakeholders and partner agencies as a Probation Service Representative, including planning and coordinating engagement events as required.
• Manage facilities portfolio for designated area, complete all required health and safety risk assessments, and maintain appropriate systems for reporting and escalating issues, ensuring compliance with health, safety and fire policies and regulations, and security requirements.
• Respond to changing business needs, queries and requests, completing ad-hoc tasks as appropriate to meet deadlines and support service delivery.
• Lead the development of pilot initiatives, undertake specific tasks, and hold specific areas of responsibility as determined by the Head of Operational Function, supporting the senior leadership team with emerging business issues.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

• Part-time role as part of an existing Job Share 18.5 hours a week - days of work to be discussed with successful candidate.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

Making Effective Decisions Experience

We will assess your experience for this role via the following methods Statement of Suitability Statement of Suitability Guidance for the Statement of Suitability Using specific examples, please demonstrate how your skills, knowledge and experience meet the requirements of the Business Manager role and how you would use these to support the effective delivery of business priorities. Evidence of Experience Statement of Suitability Interview stage assessments Interview Dates Expected Towards the end of November.

Behaviours

• Delivery at Pace
• Developing Self and Others
• Making Effective Decisions
• Working Together
• Leadership

Experience Essential

• Demonstrate experience of managing workload of senior level executives and extensive stakeholder engagement. Demonstrate experience in using Microsoft Office programmes to present information and data and reviewing outputs for quality.
• Demonstrate experience of effectively managing financial or other resources.

Technical Essential

• NVQ Level 4 in Business Administration or equivalent in a relevant subject (or appropriate practical experience). Sufficient ability in Microsoft Word, Excel, Outlook, and PowerPoint.

Additional Information

• Travel around the region will be required as part of the role.
• Annual Leave: Annual leave is 25 days on appointment and will increase to